halifax bank charges (merged)

eviesmummy_3

hi there

havent posted for a while but been reading the board with interest, i finally received my statements and have totalled them up and they come to 3928.93 with interest, i cannot believe its that much. Im sending off my letter today to ask them for it back and have sent it to trinity road is that right?

many thanks

deb

catwoman150

Cheers for comments.

I have just been to the Halifax website to check my balance and at the top where it says your account information next to my overdraft limit, which should be 250.00, and overdrawn by 170.00 they have put N/A does this mean that from now on I will get charged even more for being overdrawn without an overdraft? Without any notice given to me I think that it is very naughty of them.
Advice needed please

Been_Robbed

Does the fact that I went into a branch to request my statements mean that they have 40 days from that day (15/01/07) to send all statements? Have i boobed right from the start by not sending them a letter?

raq

rob38 wrote:

Hi my wife rang 08457203040 and asked for statments they came in about a week and they charged to my account £5 . why dont more people just do this its much faster.

I agree , I also went down this road. Ordered them on 27th December and they came through on 2nd January 2007, not bad going considering it was christmas.

raq

misskitty

Have you heard anything from your claim on line from monday ???

Alimc_2

Hi,
I spoke to Customer Relations today to ask them to define 'write to you again shortly'. Spoke to a very nice woman who said that she couldn't give any idea about length of time because they are innundated. I responded that not to worry because I'll go to small claims court if I've not heard anything by end of week. She almost seemed to be encouraging me ??

skintscouser

Alimc wrote:

Hi,
I spoke to Customer Relations today to ask them to define 'write to you again shortly'. Spoke to a very nice woman who said that she couldn't give any idea about length of time because they are innundated. I responded that not to worry because I'll go to small claims court if I've not heard anything by end of week. She almost seemed to be encouraging me ??

i got the same response from them and told them the same as you. i want it to go to court now so they can pay me interest too. extra euros for a holiday in malaga!! i wonder if the halifax will do me a good deal on that???

nickysnoop

After letter before action was sent - i received an offer of £2030.

Phoned and told them this was unaaceptable and they then agreed to pay me the full amount of £3457 plus my court costs of £120 if i stop court action and of course i politely accepted.

DONT TAKE THEIR FIRST OFFER - STICK TO YOUR GUNS PEOPLE AND THEY WILL PAY UP!!!!

Good luck to all

misskitty_4

raq wrote:

misskitty

Have you heard anything from your claim on line from monday ???

Nope nothing so far. I was hoping I'd have a letter offering me part/all of my claim like you did, so i wouln't have to go down the court route, as we were on the same timescale.

LouBlue

rob38 wrote:

Hi my wife rang 08457203040 and asked for statments they came in about a week and they charged to my account £5 . why dont more people just do this its much faster.

I tried that this week and he said they don't do that anymore and that I had to write in and pay £10 which I have done.

Cheesed off now!! :mad: