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halifax bank charges (merged)

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  • I am with the Halifax building society and wondered if you can claim charges back from a building society as well as banks. I dont think so as i wrote and asked them to refund a charge last month as i felt it unfair and they wrote back and said no! thanks in advance for any help.
  • nickmack
    nickmack Posts: 4,435 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    chatbox wrote:
    I am with the Halifax building society and wondered if you can claim charges back from a building society as well as banks. I dont think so as i wrote and asked them to refund a charge last month as i felt it unfair and they wrote back and said no! thanks in advance for any help.

    Yes, just follow the procedure in the article.
  • Kazipoo
    Kazipoo Posts: 806 Forumite
    I once got charged because I was over my overdraft limit for 3 minutes!! I had wrote a cheque and it was due to come out on the Thursday or Friday. By 8pm Thursday evening it hadn't come out.... I needed a bit of shopping, so I decided that I would spend some of the money that I had left in to cover the cheque as my hubby's wages would be in the following day. I spent about a tenner on a few odds and ends and all was good. The following month (even though it never showed I was overdrawn) I was charged £28, so I phoned them to query it. The informed me that a cheque had been paid on the Thursday and there was no funds to cover it. I queried it with them because I recalled the day, at which point they told me that the cheque had been honoured at midnight on the Thursday/Friday morning. I asked them why my husband's wages hadn't covered the cheque, at which point they told me that the wages don't go in until just after midnight!! I had been charged £28 for 3 minutes and £1.44 overdrawn!! Can't wait to get my hands on the statements now.... this is war!!
    Starting weight 17st 4lb - weight now 15st 2lbs

    30lb lost of 30lb by June 2012 :j:j:j (80lb overall goal)

  • Raq & Rex_Mundi

    I need some guidance please

    I started my court claim on moneyclaimonline 2 days ao fro £1488.83 (including inertest). Surprise, surprise I’ve just had a phone call from a very nice lady at Halifax offering me £1,253.00 as a ‘goodwill gesture’ (full amount minus interest). I explained that I’d already started court proceedings but she said that that they would not pay my court costs of £120 so I’m unsure what to do.

    Should I decline the offer when it arrives in the post and continue to claim through moneyclaimonline for the full amount including interest and my court costs back? I spoke to someone at moneyclaimonline who said Halifax do have to pay my court costs and should I continue with my claim I should be awarded the full amount. Should I take the money they have offered and accept I won’t be getting my £120 + interest back or reject their offer and continue with my claim?

    (I also had a letter this morning from Ikano Finance offering me £70 (half of my claim) but I have rejected this and sent my 2nd letter asking for full amount or I will commence court processings)

    Thanks
  • I don't know if I did a silly thing. I wrote to the Halifax wanting my charges back, about £600, they offered me £180, I wrote back saying it wasn't enough and they said that they weren't budging on their offer. Stupidly I took the £180 (scared of ending up with nothing).
    Have I really made that much of a mistake and is their anything I can do about the rest of my money???

    Thanks
  • Rex_Mundi
    Rex_Mundi Posts: 6,312 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    misskitty wrote:
    I started my court claim on moneyclaimonline 2 days ao fro £1488.83 (including inertest). Surprise, surprise I’ve just had a phone call from a very nice lady at Halifax offering me £1,253.00 as a ‘goodwill gesture’ (full amount minus interest). I explained that I’d already started court proceedings but she said that that they would not pay my court costs of £120 so I’m unsure what to do.

    Contact the bank and explain to them that you gave them enough time in your letters before you issued a court claim. Explain that you have stuck to the timetable you clearly set out in the letters, and will now only settle for the full amount of charges+interest+court fee.
    How many surrealists does it take to change a lightbulb?
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  • Rex_Mundi
    Rex_Mundi Posts: 6,312 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    If you had stuck to your guns, you would have got the whole amount back. If you have signed to accept their offer, there is not a lot you can do now.
    How many surrealists does it take to change a lightbulb?
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    Fish
  • Could anyone who has had any form of success - early settlement, full settlement, decisions in court, please give me an idea of the time frame between first letter and receiving the money.
    I ask this as I'm aiming to get married next summer and this money (approx £1400 without interest, £1700 with) would come in uselful with the wedding costs
  • Rex_Mundi
    Rex_Mundi Posts: 6,312 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    If you get a quick settlement, it could be within a couple of weeks of first asking. If you go to court, and they drag things out, it could be anywhere between 3 to 6 months.
    How many surrealists does it take to change a lightbulb?
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    Fish
  • Rex you are truly a fountain of knowledge, thanks.

    What are the chances of me getting £1k though? If i'm reclaiming £1400?
    I just want enough to either clear my o/d or to pay a chunk off the wedding bills
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