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halifax bank charges (merged)

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  • raq
    raq Posts: 1,716 Forumite
    I cannot believe it.

    £1,674.00 paid up


    Just rang Halifax and spoke to such a lovely lady . Mentioned that it's a lot of money to lose £548.00 and wasn't happy. Did also mention that if it went to court I wouldn't have to pay.

    She didn't have to go away and speak to someone else and said OKay we'll pay the full amount.

    YES,YES,YES.:T

    Money should be in our account by next friday. Oh my god, i feel like screaming with joy.


    Thankyou sssoooo much to everyone on this site and goodluck to all those who are still in the process.

    Stick to your guns:o

    I will continue to read all these threads and give advice as much as I can.

    Thankyou all once again:cool:
    :A Tomorrow's just another day - keep smiling
  • Rex_Mundi
    Rex_Mundi Posts: 6,312 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    raq wrote:
    I cannot believe it.

    £1,674.00 paid up


    Just rang Halifax and spoke to such a lovely lady . Mentioned that it's a lot of money to lose £548.00 and wasn't happy. Did also mention that if it went to court I wouldn't have to pay.

    She didn't have to go away and speak to someone else and said OKay we'll pay the full amount.

    YES,YES,YES.:T

    WELL DONE!!!!:T

    I love seeing the success stories!!
    How many surrealists does it take to change a lightbulb?
    ...
    ...
    ...
    ...
    Fish
  • Rex_Mundi wrote:
    WELL DONE!!!!:T

    I love seeing the success stories!!
    indeed! well done Raq! proof that if we hold our nerve, they will pay up. n1 :rotfl:

    PS, MAKE SURE U POST THIS UNDER 'SUCCESS STORIES' AS WELL ;)
    Halifax WON! Claimed £1549 on 8th Jan 2007, Settled for £1350 on 29th Jan, Paid 7th Feb.
    MBNA (Virgin / Alliance Credit Card charges): WON! Claimed £419 on 17 March, finally offered £425! on 5 June)
    Natwest Credit Card: WON! Claimed £250, got 100% + interest + court costs too.
    Northern Rock: Mortgage Discharge Fee: WON! Claimed £100. Offered £90 and accepted it.
    Natwest Bank / RBS: WON! Claimed £400. Got 100% + interest + court fees back.
    Halifax 2: Ongoing....
  • raq
    raq Posts: 1,716 Forumite
    raq wrote:
    I cannot believe it.

    £1,674.00 paid up


    Just rang Halifax and spoke to such a lovely lady . Mentioned that it's a lot of money to lose £548.00 and wasn't happy. Did also mention that if it went to court I wouldn't have to pay.

    She didn't have to go away and speak to someone else and said OKay we'll pay the full amount.

    YES,YES,YES.:T

    Money should be in our account by next friday. Oh my god, i feel like screaming with joy.


    Thankyou sssoooo much to everyone on this site and goodluck to all those who are still in the process.

    Stick to your guns:o

    I will continue to read all these threads and give advice as much as I can.

    Thankyou all once again:cool:



    For the record here was my progress

    27th December - Rang for 4 1/2 years of statements ( paid £5.00 )
    02nd January - Received 42 envelopes through the post
    02nd January - Sent off my 1st letter to our local branch
    05th January - Letter from branch to say, forwarding to Leeds
    15th January - Sent 2nd letter to Leeds stating reference number
    22nd January - Sent 3rd letter which outlines all info + interest charges.

    Whilst actioning my 3rd letter, unknown to myself halifax was trying to contact me via our home . ( dodgy b.t. line at moment ).

    23rd January - letter dated 22nd January offering £1,126.00. Rang and said no and they paid up £1,674.00:T


    So to speak to took me just under 4 weeks of work. Well worth it.
    :A Tomorrow's just another day - keep smiling
  • I contacted the Halifax a week before christmas in regards to bank charges, I was told they would reply to me within a week. A got a reply on the 27Dec, to inform me they were looking into it, i rang them and they told me it would take a week, and rang back again and was told they had until the 24th January(tomorrow) to resolve the matter. Today i received a letter informing me that they were still investigating my complaint and i will receive a response no later than 21st feb. Do i have to wait until that date or would i be able to send them a letter threating court action????
    Please Help :confused: Total bank charges so far are £2000.00 and they are still adding charges on.
  • raq
    raq Posts: 1,716 Forumite
    indeed! well done Raq! proof that if we hold our nerve, they will pay up. n1 :rotfl:

    PS, MAKE SURE U POST THIS UNDER 'SUCCESS STORIES' AS WELL ;)

    sorry to sound so dim, where do i send this too??
    :A Tomorrow's just another day - keep smiling
  • I contacted the Halifax a week before christmas in regards to bank charges, I was told they would reply to me within a week. A got a reply on the 27Dec, to inform me they were looking into it, i rang them and they told me it would take a week, and rang back again and was told they had until the 24th January(tomorrow) to resolve the matter. Today i received a letter informing me that they were still investigating my complaint and i will receive a response no later than 21st feb. Do i have to wait until that date or would i be able to send them a letter threating court action????
    Please Help :confused: Total bank charges so far are £2000.00 and they are still adding charges on.




    Don't phone, put everything in writing. Send off your letter before action and keep to your timescale.
  • raq wrote:
    is there a chance I can "copy and paste" the info ???

    This is all that is required for the thread..

    Bank:
    Amount Reclaimed:
    Amount they paid:
    The story:
    (just a few sentences, please include how far you went did you a. just write a letter, b. threaten to go to court or c. actually go to court )
  • raq wrote:
    sorry to sound so dim, where do i send this too??
    click here for the success stories thread, Raq.
    Halifax WON! Claimed £1549 on 8th Jan 2007, Settled for £1350 on 29th Jan, Paid 7th Feb.
    MBNA (Virgin / Alliance Credit Card charges): WON! Claimed £419 on 17 March, finally offered £425! on 5 June)
    Natwest Credit Card: WON! Claimed £250, got 100% + interest + court costs too.
    Northern Rock: Mortgage Discharge Fee: WON! Claimed £100. Offered £90 and accepted it.
    Natwest Bank / RBS: WON! Claimed £400. Got 100% + interest + court fees back.
    Halifax 2: Ongoing....
  • raq
    raq Posts: 1,716 Forumite
    Thanks I Will Action This.
    :A Tomorrow's just another day - keep smiling
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