halifax bank charges (merged)

skintscouser

yes Lou. they are becoming well versed. prob because thanks to this site and the CAG site, we are.

just stick to the timetable and procedures outlined on here and you'll be ok.

bigbird1971_2

hang over here i come.........after gym tho...lol

dancingmeggy

hi guys just about to send my first letter off to them but not sure whether to send to local address or head office on trinity road, can anyone help me with this please (or should i just send to both lol)

nickyhutch

Trinity Road is fine.

marcellep

HBOS Plc
Business Risk/Retail
10 Carlton Street
Halifax
HX1 2AL

Is that the address I send the first letter too, to request 6yrs worth of charges advise

SUFC

raq wrote:

MONDAY just getting better and better.

So pleased for you both.

Should be in your account this week then

Hi, don't 'bank' on it. I accepted Halifax offer. They received my acceptance form & told me it would be 7-10 working days when the money was in account. On 10th working day when it wasn't in(was i surprised) i rang them & they said they were having trouble getting funds back into customers accounts(yeah right!). After many phone calls the money finally turned up in my account on the 11th working day. Be warned & stay patient.Good Luck!

SUFC

janex wrote:

I know this is a bit off the subject but my son has given his bank details to a friend for him to pay money into his account that he owes him . He gave me the impression that he made a habit of this with other people without thinking there could be a problem. Do you think I am concerned about nothing.

Mmmm, just my personal opinion but i think i'd be a bit sceptical. Keep an eye on the situation.

bigbird1971_2

SUFC.....thanks for that will keep an eye on them.......i estimated that it would be abt another two weeks before i got it.....should have the acceptence form today i hadnt recieved it when i phoned.....i tht it was hilarious that they want me to change the amount myself and just send it back and didnt want to send me another acceptance form with the amount on that i accepted on the phone.

raq

Morning all

Just had an offer through this morning post from halifax. They are offering £1,126.00 as a "Gesture of goodwill" . If I accept will be in our account within 7 - 10 days. Anyway I have asked for £1,674.00 + the interest of £292.53 which I sent in yesterdays 3rd letter to them. They would have received this paperwork first thing.

So, what do I do ??? Do I accept or fight all the way. There is a difference of £548.00 which I can really do with paying some major bills. Just spoke to my husband and he said wait until late today then give them a call.

Soooooo unsure what to do.

Any help Rex Mundi and Misskitty or anyway else who has been in this situation.

scabbers

Good Morning. I've just had reply to the 2nd letter I sent to Halifax plc (the one asking for my money back). It says they're sorry blah blah and that "a Customer Relations Manager will investigate the points you have raised and you will receive a reply shortly, but certainly no later than 4 weeks"
Shall I just send off the next letter saying I intend taking them to court or should I wait for them to contact me? The amount I'm claiming is £500 inc. interest.