halifax bank charges (merged)

skins_2

Hi,

I'm doing 2 separate claims through 2 accounts with Halifax, sent off both letters at the same (inc Interest) one coming to £1036 and the other is about £500, I had a letter back declining the re-charge for the £500 after about 3-4 days, but I haven't had anything from the larger amount yet, and it will be 3 weeks on Friday...what do you suggest I do? ring up? send the letter again or send the next letter about court action? (I am sending ALL my letters special delivery so I know it's getting to them, it may cost £4 but it's worth it)

Cheers.

Applecider_2

Hi Can I ask what is MCOL?? PLEASE?? still not heard from the bank. I might phone them later, Whats the best phone number to call?? Thanks everyone

shell_girl

Hello folks, Well I sent off my request for statements in early May and have received a letter acknowledging my request. I've been told that I will receive my statements within the 40 days that I gave them... but this is where it gets embarrassing... is it 40 working days or 40 days? Sorry to sound like a fool but I wanted to ask people on here rather than the Halifax for obvious reasons!

Insomniac666

chris-thomas wrote: »

hi phone them tomorrow saying some thing like "i am filling in my form for f o (financial ombudsman) and i want to know what is happin with my case and if you are willing to settle be for i send of form"
or along the lines of that anyway! it worked for me today!!! :money:

Hi Chris

Thanks for that, I'll give them until Monday fresh week and that and I'll ring them again! wish me luck everyone.

Applecider_2

m.... court of law maybe??

sammitchell05

hi guys

got an offer this morning of £171.50 out of a claim for £370 (although i had added interest they had debited of £43) i rang up again and the woman on the phone basically said that there has been no evidence to suggest that their charges only really cost £3 and that my offer is an offer of goodwill&that they will not go higher.
I threatened with the Ombudsman etc and she said thats fair enough but not to say i will get it back.
Im a student and skint, lol. So i dont know whether to accept the offer or wait it out with MCOL? how long do you think it will take, as they are saying that my account will be debited with the money within 14days.

Please any advice will be great
Thanks

Applecider_2

sam what is mcol?

Applecider_2

oh and personally I would ask them for 200 or something and leave it at that, but im a crapbag and dont really like going to court and stuff

sammitchell05

dezzi_83 wrote: »

oh and personally I would ask them for 200 or something and leave it at that, but im a crapbag and dont really like going to court and stuff

lol@the crapbag comment.
Mcol is the moneyclaim website in which you go through to commence court procedings online. If you look on the homepage for this website it mentions it in greater detail, here is a link for the page about court procedings and 'mcol' http://www.moneysavingexpert.com/reclaim/bank-charges#court

here is the link for moneyclaim.
https://www.moneyclaim.gov.uk/csmco2/index.jsp

yeah i'll try that in the morning and if they wont budge think i will try going to court on their as*es lol.

sammitchell05

also, what is the number that people use to ring the halifax, as i have rang twice and keep getting the same irate woman who isnt too helpful...

anyone??