halifax bank charges (merged)

gingerman88

Have finally received my list of charges from the Halifax...took a lot of effort to get them I might add.

Do I send the second letter to my actual branch? Or is there a head office address? Just wanted to know what people have used so far. (Sorry if this has been mentioned somewhere before, I did check the forum as much as possible before posting.)

Many thanks.

Kurt_Hamster

gingerman88 wrote: »

Have finally received my list of charges from the Halifax...took a lot of effort to get them I might add.

Do I send the second letter to my actual branch? Or is there a head office address? Just wanted to know what people have used so far. (Sorry if this has been mentioned somewhere before, I did check the forum as much as possible before posting.)

Many thanks.

Either is permissible, though each have their own pros and cons.

When it gets to court you will need to issue to the head office address.

mrmole_2

I have today phoned my bank as to where my money is ,I applied for it back in March without so much as a letter from them .
They have just informed me that it was valadated on 22nd April and that I will be receiving a payment ,she also said the banks have now been given 56 days (extra time) to pay out , is this true ,or are they just telling me porkies?,if so what do I do next ?

Kurt_Hamster

mrmole wrote: »

I have today phoned my bank as to where my money is ,I applied for it back in March without so much as a letter from them .
They have just informed me that it was valadated on 22nd April and that I will be receiving a payment ,she also said the banks have now been given 56 days (extra time) to pay out , is this true ,or are they just telling me porkies?,if so what do I do next ?

Porkies.

Next time ask them who gave them the 56 days, it certainly wasn't you and you're the one running the show as far as your charge claim is concerned.

mandyminx

Ex_Bank_staff_&_claiming wrote: »

Written to the Halifax, Below si a copy of the letter. Please note this is word for word and any typo are what was in the orginal letter!!!

"Further to your letter, am pleased to enclose the information you requested. I hope this has provided you with the details you require, however if there is anything you wish to discuss then please feel free to get in touch.

In your orginal letter you enclosed a payment of £10. As the Halifax has decided not to charge for requests such as this. I have cancelled your cheque.

Blah, blah.

Shock the halifax are being nice!!!

No sorry you have all been mislead I have two pages of nothing that tell me very little. I am claiming for my other half and I have a list of dates and figures applied to the account with no explanation as to what has been applied and when so I am unsure I can claim this back.

I had no idea you had to know gibberish on order to deal with this lot!!!

Has anyone else had this letter saw a post earlier but cant find it now, help what do I do from this point

Just reading through the posts my hubby has had the exact same letter with a exception of we have ordered your statements, hmm that letter was 2 weeks ago... how long before statements arrive? and is it worth ringing?
I would like to say also what a great place for people to come :T
Mandy

Glitter

Hi

Its been a couple of weeks since rec a standard letter, hubby put in a phone call and was told they were going to look into further... when should I chase them?

Foot101

Hello all,

I've beenmostly lurking in the HSBC / Capital one threads up to now but I will nowbe joining you guys as my Halifax claim goes through.

I've requested statements and it is nearing the 40 day deadline , I've read they seem to delay sending out these. Anyone got the number to ring to chase these up ?
Thanks

daveevans_2

steve88 wrote: »

I sent a letter to the Halifax on 18 April asking for my statements from the last 6 years. Does the 40 day allotted period include weekends or is it a straight 40 days because as yet I have received or heard absolutely NOTHING!! Is this normal or am i being ignored ?? Please advise !

hi steve 88 ihad similar experience at the end of fourty days when contacted they will deny receiving your letter and want to start the process all over again send complaint letters to THE COMPLIANCE OFFICER.and THE CHIEF EXECUTIVE they are shaking in their boots since mrs turner won her case for harrasment against them.check out Daily mail web site

regards Dave ~keep harrasing them

robwil_2

Kurt_Hamster wrote: »

Porkies.

Next time ask them who gave them the 56 days, it certainly wasn't you and you're the one running the show as far as your charge claim is concerned.

Does anyone have an email address for the halifax im fed up with being fobbed off i would like to send an email to someone a little higher up

givenup

bluejosiah wrote: »

My friend has now been waiting 86 days to receive her statements from the Halifax, they banked her cheque and sent her 3 years worth of charges but nothing else. She has complained to IC, tried phoning the suggested dedicated reclaiming charges telephone number at Halifax but is just on hold - once for 30mins! She's written twice more, but no response, it appears that she is powerless. What do I suggest to help her now?

Hi I am in the same position.

I wrote on 1st March, again on 20th March and they cashed my chq on 12th April. Despite numerous calls and a thousand phones calls with promises that they are on the way, I still do not have had them.
I have today written the to the Information Commsioner to complain and have sent a copy to the Halifax. I have given up as it is starting to make me ill. I will give it 14 days and then contact the FSO!!!!!!!!

Any other ideas would be appreciated.

Thank you