halifax bank charges (merged)

grimreaper

RachyBabes1983 wrote: »

Hi, I have had the same response from Halifax. Debating whether to start MCOL or whether to give them extra time. I don't suppose you have the phone number for customer relations handy? & some advice on what to say when on the phone?
Thanks.

i would start mcol get your extra interest and fees back

dont be scared go for it will cost you max 120 pounds but worth it

never give the bank extra time you r the one claiming you make the bank bow to your timescales dont sit back and wait strike while the iron is hot!!!!! start mcol if you have sent the letter from step 4 telling halifax if you have not received satisfactory response within 14 days you ll commence court proceddings

its important you do it properly and step by step good luck

bigmoodog

Evening Folks


Got a reply to the first letter today, the refund me in 14 days one. reply advises that they will deal with my complaint no later than 24th May! Sod that. Now that they have replied, am i able to send the letter which threatens them with court unless they pay me back withing 14 further days?

I know this will have been asked a thousand times so i apologise in advance.

Many Thanks

grimreaper

Chrispy wrote: »

clearly I mean £467

well done matey and i gave you your first thanks!!! :money:

now get yourself to say printworks or bar 38 and grab a beer and cheers!!!!!!

grimreaper

bigmoodog wrote: »

Evening Folks


Got a reply to the first letter today, the refund me in 14 days one. reply advises that they will deal with my complaint no later than 24th May! Sod that. Now that they have replied, am i able to send the letter which threatens them with court unless they pay me back withing 14 further days?

I know this will have been asked a thousand times so i apologise in advance.

Many Thanks

right then you need to send the step four letter the threatening letter 14 days blah blah or ill commence court proceedings then wait till 15 th day then file mcol

i take it you received the standard 8 weeks letter???
only you have confused me have you already sent the 14 day commencing letter or not???? if not send it if you have file mcol!!!!

also i received letter stating will sort no later than 23rd may sounds like we are in similar positions

put mcol in and claim interest and court fees good luck let me know how you get on any probs ill try to help you and all Halifax claimants if i can

tjclilac

grimreaper wrote: »

im claiming 4200 inc interest fingers crossed

i sent one to head office and one to local branch and got them today sent for them on 28th feb 2007. But i complained at branch i hadnt heard anything after 3 weeks so they contacted head office for me and got them emailed to branch within 5 mins, im at court stage now but if waited the 40 days ill just be putting in the claims request in after adding them up lol

So try and get friendly with staff at local branch and they might queue jump like me hehe and get them straight away

but it sounds like they are playing hard to get and pay up at the moment

Further to my post of yesterday, saying that I had not yet received statements having sent letter on 2nd April with cheque, well today I phoned up Halifax on their 08457 203040 number to find out where my letter and cheque had gone.

Gemma in banking said that she couldnt find it anywhere on the system - she said as I had sent it to my branch they would have just forwarded it on to them anyway but no sign of it on system. Cheque not been cashed either. I asked whether I should send another one in or should I go into my local branch. She then said that she could cancel my cheque in case it had got lost and she could let me have a list of charges over the last 6 years for no charge and send it out to me!! I said yes please took her details and she said she would do it today. Hopefully I will get this list in next few days - will keep you posted.

bigmoodog

grimreaper wrote: »

right then you need to send the step four letter the threatening letter 14 days blah blah or ill commence court proceedings then wait till 15 th day then file mcol

i take it you received the standard 8 weeks letter???
only you have confused me have you already sent the 14 day commencing letter or not???? if not send it if you have file mcol!!!!

also i received letter stating will sort no later than 23rd may sounds like we are in similar positions

put mcol in and claim interest and court fees good luck let me know how you get on any probs ill try to help you and all Halifax claimants if i can

So far iv only sent the "you owe me 2205" and i want it back withing 14 days letter. (first step after receving statements). what ill do then is get the next letter sorted to threaten them with court and get that one sent off as well. nice one for adv. lets hope we both come out of this smiling.

grimreaper

tjclilac wrote: »

Further to my post of yesterday, saying that I had not yet received statements having sent letter on 2nd April with cheque, well today I phoned up Halifax on their 08457 203040 number to find out where my letter and cheque had gone.

Gemma in banking said that she couldnt find it anywhere on the system - she said as I had sent it to my branch they would have just forwarded it on to them anyway but no sign of it on system. Cheque not been cashed either. I asked whether I should send another one in or should I go into my local branch. She then said that she could cancel my cheque in case it had got lost and she could let me have a list of charges over the last 6 years for no charge and send it out to me!! I said yes please took her details and she said she would do it today. Hopefully I will get this list in next few days - will keep you posted.

good one let me know i would have asked them to email or fax it to your branch for you to pick up personally whilst cancelling cheque or finding out if it had been cancelled if you dont receive by monday ring them back and do the above

good luck matey :T

grimreaper

bigmoodog wrote: »

So far iv only sent the "you owe me 2205" and i want it back withing 14 days letter. (first step after receving statements). what ill do then is get the next letter sorted to threaten them with court and get that one sent off as well. nice one for adv. lets hope we both come out of this smiling.

are you claiming interest as well ????

if its going to court i would advise working out interest and adding this in your court threatening letter

good luck and ill be smilng if mine pays off 4,200 smackers hopefully

tjclilac

grimreaper wrote: »

good one let me know i would have asked them to email or fax it to your branch for you to pick up personally whilst cancelling cheque or finding out if it had been cancelled if you dont receive by monday ring them back and do the above

good luck matey :T

thanks, never thought of asking it to be faxed but if not here by Monday I will do just that.

bigmoodog

grimreaper wrote: »

are you claiming interest as well ????

if its going to court i would advise working out interest and adding this in your court threatening letter

good luck and ill be smilng if mine pays off 4,200 smackers hopefully

Not at this stage no, If however i do have to take legal action ill add it on then. to be honest, i could do with quick settlement so leaving this of as a bartering tool. If they settle quickly, i wont claim interest. if not, ill whack it all on there.