halifax bank charges (merged)

grimreaper

i am writing to say that i put claim in with mcol on 17th, they served notice of claim on 22nd as i received notice of issue today.

i then looked on mcol website at my claim and saw............


Status of this Claim




reclaiming bank charges


Acknowledged


The Defendant is allowed a total of 28 days from the date from when they are served with the claim to reply.

oh dear looks like they are fighting or is this a stalling tactic or are they trying to scare me?????????

Applecider_2

hiya!!

Thank you so much for the great threads on here!! I have just sent my first letter off to Halifax for £160.07 I know its not much but hey its money they took off me when I was low (which I still am but better at handling my money!!) so hopefully will hear from them soon. Has anyone else had money off halifax? Do they do it straight away or are they one of the awkward ones who take you to court?? Dont think I'd like that but ill do it anyway because I think that its so wrong. Thanks again!! pls pls let me know

xCx

ps posted this once already but put name of wrong bank oops:T

AmyFlo

I am in the process of reclaiming from Halifax//BOS. I feel quite aggreived because I have been a customer since I was 14 (now 28) and have noticed the shift in attitude since the Halifax take -over (I was a BOS customer).

I am their ideal target customer, grown up with the brand have mortgage, life insurance, travel insurance, savings and a reasonable salary hitting the account every month.

I sent my letter on March 7th and have had no response to it or the ten messages that I have left on thier recorded telephone answer service. I have sent a Complaint to the Data Commissioner and as of this moment I have been in a que for their complaint line for 37 mins.

How do I make them give me the information now?

4d13

Hi there, this is my first posting!!

I am looking for some advice........I am with the Halifax, i sent 1st letter from this web siteaway with the cheque on 2nd March.........as of today, no letter or anything back. So i called them, they say its a big back log blah blah, and they have requested it electroniclly.......another 40 days.........this cnat be right.....can it???????

4d13

Hi there, this is my first posting!!

I am looking for some advice........I am with the Halifax, i sent 1st letter from this web siteaway with the cheque on 2nd March..........as of today, no letter or anything back. So i called them, they say its a big back log blah blah, and they have requested it electroniclly.......another 40 days.........this cnat be right.....can it???????
Is there any other letter i can send them to get them to hurry up???
Thanks

grimreaper

4d13 wrote: »

Hi there, this is my first posting!!

I am looking for some advice........I am with the Halifax, i sent 1st letter from this web siteaway with the cheque on 2nd April..........as of today, no letter or anything back. So i called them, they say its a big back log blah blah, and they have requested it electroniclly.......another 40 days.........this cnat be right.....can it???????

well i sent my first letter away to halifax at the end of feb 2007 i worked out that 40 days from when isent it would be 11th april

i complained to my local branch and got them within 3 weeks

im currently going thru mcol and halifax has acknowledged

and with the notice of issue was letter from halifax with list of charges dated 18th april 2007, so they were a week late as well

but because i complained at branch im at couirt stage now and not just receiving charges list rofl

halifax are trying everything to stall and scare people

or should i say bore people into quitting:spam: :spam: :spam: :spam: :spam: :spam: :spam: :spam: :spam: :spam: :spam: :spam: :spam: :spam: :spam: :spam: :spam: :spam: :spam: :spam: :spam: :spam: :spam: :spam:

mojorisin

mojorisin wrote: »

Hi All

First post here

I sent off my statement request to the Halifax head office on the 21st of March and although they cashed the cheque on the 13th of April i still havent received my statements

What should i do now ? wait the 40 days (is this working days) or phone them and if so what is the number to phone ? Do i phone my own branch ? or head office

Thanks in advance

Regards
Mojo

Anyone know what i should do ? the obviously have the letter as they have cashed the cheque but still no sign of the statements

4d13

Ok,what was your next stage when you didnt get the letters, i have been in today and called them, thats when they said about the electronic request. But i'm still not happy with the stalling c@%p they are giving me. excuse my ignornce but whats mcol????

4d13

Mojo....I'm in the same situ. I called the main 0845 number and got the satlling chat and i have put on the above posting asking what to do next.....good luck!!!

Ellyg1824

Hi

I phoned the halifax for my statements and recieved them twice in one day !!! (Sorry Postie - 25 envelopes must have been a pain !!) within a week. In addition they didn't bother to apply any charge to my account and once i submitted the letter and detail of claim I recieved a letter of acknowledgment within three days. I am now still awaiting any futher reponse but they have a few days before i take it to the next stage !!