halifax bank charges (merged)

joeblack066

I have the recorded delivery receipt, confirmation from the PO that it was delivered and signed for, and a copy of the letter. Thx!

Stephen_Leak

I presume you used your PC to write it - didn't you save a copy? I wouldn't have left it 3 weeks. If MINT haven't replied to my first letter on 3 May (14 days from the date of, and as mentioned in, the letter), I will send them a copy with a brief covering letter dated and posted on that day. If you specify a timetable, keep to it - nothing shows them better that you mean business. I know, in my previous life I was on the receiving end of customer complaints for over 20 years.

Twinkly

joeblack066 wrote: »

I have the recorded delivery receipt, confirmation from the PO that it was delivered and signed for, and a copy of the letter. Thx!

Alrighty then you have all the proof you need right there. Send photocopies ( not the originals) of all of that stating that as per your original request that you expect prompt receipt of their response.

I apologise for saying in the first post to you to send the SAR again. I've been replying to posts all over the forum and had a slight brain fart there regarding a previously answered post.

Good luck

Mongoosier

badger21 wrote: »

No problem:

Halifax plc
Customer Relations
PO Box 548
Leeds
LS1 1WU

Badger.

Hi Badger - do you know if that's the address to use to claim back Halifax credit card charges as well? It's the only one I could find on their website, but I wondered if they ahd a separate one for CC's...

Thanks,

M

shottz1974

Hi,

I sent the inital letter to Halifax dated 26/02/07 & waited 40 days received no reply, I then sent a reminder letter dated 10/04/07 & asked for a reply within 7 days & still nothing received. What Next? Has anyone else had problems with Halifax?

Thanks

hstar

what address did you sent it to ? because im having the same problem

shottz1974

I sent it to my Local Branch where I opened the account.

hstar

have you tried calling them ?

shottz1974

Not yet, I will call them today & see what happens.

grimreaper

Edinburghlass wrote: »

...............

oops sorry made a boo boo lol

realised after i posted it

sry peeps
:eek: