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halifax bank charges (merged)

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Comments

  • just checked up my mail and I recieved an acknowledgement from them.So the email id (customerrelations@halifax.co.uk) is correct.
    I hope my fellow (lazy like me or busy) mses will like to have email id as you dont have to go to postoffice for recorded delivery.
    keep yourself in CC so you will know the content of mails
    However some CS mail don't accept attachments so send a text only(not a word file attach)
    Hope I was of some help to anyone
  • hi i tried this number! just said i had to wait:confused: what did u say? what did i do wrong?:eek:
    Hi i don't think you did anything wrong some people just get lucky with who they speak to. Maybe it might be worth a try in a few days time and hope you get to speak to someone else.
    ladyknight:grouphug:
  • just wanted to say well done, i put my claim in for just a little over two grand with the intrest, first letter offered £1407.07( don't know where they work out the pence!!!) called them up and told them wouldn't be prepared to accept this. She said could i call back next day to talk with person dealing with case. Told her not poss as waiting for wages to go into account next day and filing my mcol. She said give her a bit of time to look into my file, called me back within the hour and said due to the amount i owed them when they closed accont last yr they could only offer £1603.07. so that is what i have accepted just waiting to get the cheque in my hands to really believe it. By the way my total claim without int was £1692 so can't complain especially when i still owe them over £2000 for a loan!!!!!!!!!!!!!
    ladyknight:grouphug:
  • savvysass
    savvysass Posts: 112 Forumite
    Horray!!!!!

    Halifax have paid my bank charges into my account this morning!! Ok they have taken it back because I had an overdraft but it is the first time I have been in the black for years and I am no in a better position financially so should be no more charges!

    Victory and one less debt!!!
  • Ginger2004
    Ginger2004 Posts: 20 Forumite
    Morning,

    I have received my offer letter this morning and guess what it is completely different to the information I was given yesterday.

    They are offering £399 in full and final for a claim of £913.26 including interest. She refused to give me the interest yesterday. I want to call back today and reject this offer, and I also want my interest. Any ideas on how to go about it?
  • Edinburghlass_2
    Edinburghlass_2 Posts: 32,680 Forumite
    10,000 Posts Combo Breaker
    You are only entitled to interest if you take your claim to court.
  • Ginger2004
    Ginger2004 Posts: 20 Forumite
    You are only entitled to interest if you take your claim to court.

    I understand that, however, everyone is getting interest back without having to take it to court. What should I do?
  • Ginger2004
    Ginger2004 Posts: 20 Forumite
    Called them back and they are only willing to pay the charges.

    She did not know who could talk about the interest as I explained that by issuing and them filing a defence would increase the debt by £300.

    I want some interest but they are just not budging.
  • HappyDale
    HappyDale Posts: 43 Forumite
    Hello all, i am so happy.I started MCOL on 03/04/07 and bank acknowledged within 3 days,just received a letter off halifax offering me the full amount of £519.70(it was only £355 to start with) to be paid into my bank within 5 working days:j Just checked my online account now and the money is already in:j Thanks all:j :j
  • nickmack
    nickmack Posts: 4,435 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Ginger2004 wrote: »
    I understand that, however, everyone is getting interest back without having to take it to court. What should I do?

    As Edinburghlass said, you are not entitled to interest unless the claim is filed at court. People are only getting interest if they get to the court stage.

    You can use it as a bargaining tool 'it would cost you interest and court costs if you don't settle in full before court', but you cannot demand interest at this stage.

    If they make you a full offer without interest, you must accept it. The judge would take a dim view about you taking the case to court and when you have been offered full settlement.
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