halifax bank charges (merged)

rikm12345

Hi,

I wrote to my local branch asking for statements going back 5 years, but have only received the last 3 years. I have read on here that its something to do with being merged with halifax.
Do i need to call them or write to them asking for the first 2 years of statements or will they appear soon??

Once i receive all my statments, where is the best place to send the first letter asking for my charges back, my local branch?
I would hate to send the letter to the wrong place.

Thanks!!

Edinburghlass_2

Jay22 wrote: »

how do i make one of those online small calim thig/ financial obsmae ...

i look forward to any help that you may offer :beer:

Read Martin's article and follow the links in there....

Step-by-step Guides: Bank Charges: Reclaim Your Cash | Bank Charges Video Guide | Top New Bank Account Calculator: Charge them interest Template Letters: (right click and save) Ask for charge details |Initial letter | Second letter | Small claims note Get Updates On Important Changes: Free Weekly Money Tip

shoe_2

Help please ...
i am having a nightmare rang Halifax today i was told i had to wait my turn for my complaint to be sorted out...and it willtake 8 weeks..i advised my next step would be to go via small claims court i was informed to go ahead they had over 15,000 people to deal with ...i told them they would not wait 8 weeks if i owed them the money..i am so pixxed off with the HALIFAX ...i am just a little worried to go to the next step as i have 2 other claims going via MCOL one for Monument credit card, Lloyds TSB bank for charges, shall await to see the result of the others first..?

Taffyfella

Have they really got 15,000 complaints to deal with?

I see this as another ploy to put you off, stick to your timescales.

I know it seems like spinning plates as I have 3 claims going on through MCOL.

Good luck

marcellep

rikm12345 wrote: »

Hi,

I wrote to my local branch asking for statements going back 5 years, but have only received the last 3 years. I have read on here that its something to do with being merged with halifax.
Do i need to call them or write to them asking for the first 2 years of statements or will they appear soon??

Once i receive all my statments, where is the best place to send the first letter asking for my charges back, my local branch?
I would hate to send the letter to the wrong place.

Thanks!!

I have been using this address -

Ms. Rachel Hinchliffe
HBOS PLC
Legal Services - Retail Division
Trinity Road
Halifax
West Yorkshire
HX1 2RG

I sent all recorded delivery

shoe_2

:mad: Thanks will do sometimes you just need a push...hope i do get sumert back and the charges paid via MCOL..
Good luck to you also.xx

michael1983l

I have just gone past the second stage with halifax, I sent the first letter on january 2nd but was busy so didnt get to send the second letter until the middle of march. I got a response off the second letter saying that they needed 8 weeks to investigate hahaha yeah whatever so I rang up and said 8 weeks well you have had the first for 10 weeks so you've had plenty of time. They claimed they hadnt recieved the first letter so I siad well thats funny I have a printed signature from someone at halifax signing to say they have recieved it.

She then went on to say that she wanted me to resend the first letter I siad no thanks not my mistake, anyway I had just filled out the court forms in full online whilst i was on hold for 15 minutes so I pressed submit instead. Was a whole lot easier than resending hehehe


Halifax are trying every tatic under the sun to delay people dont let them do it.

michael1983l

what im going to do is write my own letter of acceptance clearly stating that if the money hasnt reached me by a set date then I will be proceeding to court. Seems a whole lot easier to me and I wont sign their copy as they will use it in court to say I have already accepted an offer.

dawn1979

:easter_os

grimreaper wrote: »

dawn read my reply earliaer on yesterday it was!

you

dictate the timescale not the bank if you go to step 4 i think you ll see a template for you to sent saying in part of it you are not happy with response so send the letter asap stating you will commence court proceedings within 14 days

dont be scared im at the stage your at but i sent the letter soon as i got the 8 weeks letter blah blah go for it dawn!

thanks to all of you for replying, going to send letter today, wish me luck, and good luck to you all with your claims,:easter_os

mck29

I just sent my letter to the Bank Of Scotland Halifax stating that they have 14 days to refund me £6050.
I sent it recorded delivery 06.04.07 which cost £5
I can wait to see what they have to say about this

I will keep you posted on my outcome

many thanks to you Martin :T

Maybe my wee girl can go to disneyland after all :money: