halifax bank charges (merged)

nickmack

SONIA79 wrote: »

We have recieved a letter from court today to say that the Halifax are putting in a full defence to our court claim. I know this may sound silly, but what does this mean for us? have we lost? or are they just buying more time for themselves. Im really worried that we will be the only people to fail to win!

It's a delaying tactic and is fairly standard, I would still be confident that you will get your money in full.

upthewall_2

Hiya, I'm new here, been browsing for a few weeks and decided this is a good time to join!!

I have decided to reclaim my bank charges for the past 5 years from halifax. Got my statements in (after a 6 week wait and half an hour on the phone chasing it up!!!) and my charges total a massive £6405.00. Sent my first letter off yesterday asking for them back, giving them 14 days to respond.

I sent this letter to my account holding branch, does anyone know if this is ok or should I have sent it to thier head office? If so should I resend the letter?

Also I feel slightly overwhelmed by the thought that I will probably have to start the court process and won't be able to put in a small claim. I live in Scotland so the max is £750. Is that right? I've read that you can put in a group of smaller claims, but I would need to put in quite a few. Does anyone know a way around this. Will I need advice from a lawyer?

Sorry for all the questions, but I don't know where to start and I really want my money back and get revenge on the halifax for all the years they have kicked us when we've been down!!!:mad:

laura_mac_2

Not sure about the small claims court question, but re where to send the initial letter: I sent mine to the local branch which I think seems to make things a bit quicker than sending it to head office or wherever.

george123_2

I too sent the first and second letter to my Dads local branch, they sent 6 years charges within 2 weeks, I sent the second letter asking for repayment with interest (£2662.98) and received a letter 2 days ago,(less than 2 weeks wait) saying they have 8 weeks to sort it out and will let me know within 4 weeks what the situation is. I looked on here and most say the bank is stalling and to carry on regardless, so the letter I sent yesterday is asking for the money back within 2 weeks or I take them to court. I sent that letter to the: Halifax PLC, Customer Relations, P.O. box 548 Leeds LS1 1WU. Perhaps I should have sent that to the local branch but I'm sure it will be okay. Sorry I can't answer about small claims, although there is plenty of help in this forum. Good luck love. X

ladyknight

:mad: just come off phone to the bank, just to let them know that today is the 7th day since i sent them the step 4 letter, All i got was that the financial authorities have given us up to 8wks and cos' were so busy it is taking right up to 8 weeks. Sent my letter 23 march, do i count the days including the weekends or shall i give them a couple more days before i make my moneyclaim online? any assistance would be very helpful.
On the other hand i still haven't recieved statements since sending my letter dated 20 feb, told the man this while i was on the phone, he couldn't do enough 4 me then and told me he will get them out to me by monday. Thats good because the claim i meade for £1868.98(inc intrest) was only dating back to april 2004, so they will still owe me more!!!! Just keeping fingers crossed that there isn't anyway they can put a stop to us getting our money back.

upthewall_2

Thanks george123 and lauramac. I think I will wait and see what happens with the branch address.

Good news for your Dad though George123

If anyone knows anything at all about claiming the amount I am, please point me in the right direction. I am cluless about this and a little scared!!!

Degs45

george123 wrote: »

I too sent the first and second letter to my Dads local branch, they sent 6 years charges within 2 weeks, I sent the second letter asking for repayment with interest (£2662.98) and received a letter 2 days ago,(less than 2 weeks wait) saying they have 8 weeks to sort it out and will let me know within 4 weeks what the situation is. I looked on here and most say the bank is stalling and to carry on regardless, so the letter I sent yesterday is asking for the money back within 2 weeks or I take them to court. I sent that letter to the: Halifax PLC, Customer Relations, P.O. box 548 Leeds LS1 1WU. Perhaps I should have sent that to the local branch but I'm sure it will be okay. Sorry I can't answer about small claims, although there is plenty of help in this forum. Good luck love. X

THANKS thats what I ve been looking for ...:T

good luck

tye1

My husband and i have both managed to get charges back however whilst the halifax were taking their time in paying the money in we have incurred more charges. I sent off another letter requesting them to be paid back but received a snotty letter saying that we had made one claim and that they are entitled to close the account if we incur more charges. has anyone else made a second claim.

tuttiett5

Hi,
Having got off my butt i am trying to get the correct or most successful address for Halifax c/a.
Can anyone help?
Great site :j

tuttiett5

Degs45

tuttiett5 wrote: »

Hi,
Having got off my butt i am trying to get the correct or most successful address for Halifax c/a.
Can anyone help?
Great site :j

tuttiett5

Halifax PLC, Customer Relations, P.O. box 548 Leeds LS1 1WU

there you go