halifax bank charges (merged)

Ergo_2

Ergo wrote: »

Hi all would be grateful for some advice - I sent my list of charges to the local branch initially on the 10th Feb, no response, sent the second letter again to the local branch on the 1st Mar this was returned with a compliment slip(???!) saying pay us £10, I refused and took the letter by hand to my local branch.... heard nothing so initiated court proceedings which were served to the Halifax on the 21st Mar. Today in the post I have received my second letter, with the list of charges, again asking for £10 to forward the letter! Which now means Halifax do not have a list of charges as quoted in the summons, help what do I do now??? And is it coincidental that my letter was returned the day after they were issued with the summons?????

Returned to the local branch with the £10 administration fee cheque and this time got a signed receipt of acceptance... starting to get seriously hacked off with this now, almost at the point of giving up despite the initiation of court proceedings....:mad: :mad:

nicky1312

i got a phone call saying my charges are only £650,i am claiming £1444.
when i explained to the man that i have checked all mine he asked if i could send all my statements to him,i said no sorry i aint copying all them u must have a copy it was u lot that sent them to me.i read my list of charges out to him he said his team would investigate and get back to me,i was at work tonight when my partner phoned me to say the bank have phoned and offered u all your charges plus court fees back he is going to send u a letter out. 1 he should not have discussed this with my partner as the account is in my name only.and im thinking of pushing them for the interest too any advice welcome.
thanx

sparky080703

Please can somebody tell me if Halifax will charge me for requesting a statement of charges. I am just plucking up the courage to start this ball rolling and would really like some feedback to calm my nerves!!!!


Thanks

Nixi_2

bigmoodog wrote: »

Evening Folks

Was just wondering how long Halifax usually take to send out copies of statements? Sent request with £10 cheque oh 9th, signed for on 10th but hasnt been cashed yet. Am gonna give them till next week before I ring to make sure they have received and hopefully they wont claim never to have done so. Although its only been a couple of weeks, im anxious to get going on this.

cheers folks

Hi

It took the full 40 days for my statements to arrive.

Nixi_2

Halifax charge £5.00 per account for statements going back 6 years

indebtagain!

Hi, just to say thank you Martin for all your advice on reclaiming back charges. I sent out the first letter to my bank, Halifax, i had a reply within 2 days saying that they were looking into it. Then after 13 days i had another reply offering, 'as a token gesture' my charges + interest repaid back into my account within 14 WORKING days. On the 14th day the money was in my account. My charges were just over £500 including interest, a drop in the ocean to them, but to me it means i can take my kids on holiday this year (im a single parent). My charges were only incurred over about a year when i was ill & on the verge of a breakdown, i had £120 charges in just 1 month, EXTORTION!!! Thank you so much. :beer: :T

Sorry posted this is the wrong bit! Posted again in 'success stories'.

Serendipity_07

Help!!!
Have had 1st letter from Halifax saying they have so many weeks to reply. Am just copying Martin's LBA, but do not know which court I would be applying to (Hoping it won't get that far). Can't look on Consumer Action Group as I am with AOL & thaey seem to block everything. Where can I find out???

Thanks In Anticipation

jarofnothing

bigmoodog wrote: »

Evening Folks

Was just wondering how long Halifax usually take to send out copies of statements? Sent request with £10 cheque oh 9th, signed for on 10th but hasnt been cashed yet. Am gonna give them till next week before I ring to make sure they have received and hopefully they wont claim never to have done so. Although its only been a couple of weeks, im anxious to get going on this.

cheers folks

It is supposed to be 40 days max ,with us we still didnt get them until a few days after this, and that was after a phonecall to remind them.Thats with the halifax they seem to like dragging it out;)

denim.demon

nicky1312 wrote: »

i got a phone call saying my charges are only £650,i am claiming £1444.
when i explained to the man that i have checked all mine he asked if i could send all my statements to him,i said no sorry i aint copying all them u must have a copy it was u lot that sent them to me.i read my list of charges out to him he said his team would investigate and get back to me,i was at work tonight when my partner phoned me to say the bank have phoned and offered u all your charges plus court fees back he is going to send u a letter out. 1 he should not have discussed this with my partner as the account is in my name only.and im thinking of pushing them for the interest too any advice welcome.
thanx

My advice at this stage would be to take the money and run at this stage.

When the bank sends out the settlement letter they will have a clause in it saying that you agree to hault any further proceedings. You could turn back to them and say that you are not going to accept this and want statutory interest added, but this is quite a risky strategy, as the bank are within in their rights to offer a reduced settlement, if you throw this one back at them.

Edinburghlass_2

However.... nicky1312 has filed at court and is now due his court fees and the interest to be included in the offer as the bank would have to pay this if it goes on to court.