halifax bank charges (merged)

pigsmightfly

chantelle75 wrote: »

i phoned my bank (halifax) they sent a very long list of charges to mine\and husbands accounts within 7 days after i had listed the full amount we were claiming for they sent us letters saying they would try to resolve it in 4 weeks now on week 2

Don't go by their timescales - stick to your own

Jarvisma

dreamon wrote: »

Thanks for reply, I'm going for it .. I might try and get another card cash account raised with someone else ijust in case they cancel my account :eek:

As for charging more charges for .. yes its true .. it makes me mad

Whilst I'm here can I also bend your here and moan about this

About 18 months ago I had some cash to pay in £500.00 (wow) :j .. went to the counter of my local branch and was told they do NOT accept any cash over the counter from Card Cash holders :eek: .. If I had a current account they would take it over the counter :mad: .. So I was directed like a leper to where they had a bundle of envelopes and I had to put the money in two envelopes (max £250 per envelope) fill out my bank account details -- post it through a letter box where it would be collected that evening and credited to my account the following day :mad: ... DISCRIMINATION or what ??

Oh yes when your down, they kick you down even further :embarasse

Oh my God.... It gets worse! You poor thing how cruel, no one deserves that.

No that sounds completely ridiculous. I've never heard of that anywhere else, not accepting cash. It also sounds like the staff in your local halifax not only need to look at their policy but also take a few lessons in common manners and customer service!

As I said my credit sounds just as barrel scraping as yours, so fear not you're not alone!

My card cash account is with Barclays is completely basic and apart fromthe fact I have a Visa Electron instead of a Visa Delta, it's identical to a full current account. I pay exactly the same in charges if I'm bad and I can certainly pay in cash over the counter, and I have to say, although I'm chasing them for money, the branch staff have always been totally polite and helpful.

I would say you should really look at moving and even with your credit you should still be able to get a basic card cash account. I also have one with LLoyds that is empty but there in case Barclays close mine after all this reclaiming and I've spoken to someone at Nationwide who says a basic account is no problem, but yes that's all I'd be allowed. With both of those I've never seen anything about restrictions on paying in money or higher charges, you just don't get a full debit card or overdraft.

Good luck, don't let them keep treating you like this is my advice.

natalie1980_2

The 40 days are up on Tuesday and to date theres no response from Halifax with details of my charges. Ive twice wrote to them telling them the 40 days is nearly up. What next ???

Glitter

Hi...

Can someone clarify please... once I have recd my statements where do I send my letter showing how much I am claiming... is it to the local branch or another address?

Sorry to ask so many questions.

sarahmoon_2

I sent mine to my local branch, they would then send it internally to the right department.

Glitter

Thanks ......

ladyknight

Hi everyone i,ve just finished my second letter telling the bank that i will be taking it to court as they have told me it will take up to 8 weeks to investigate. already got the first class stamp to post it first thing in the morning!!! The thing now is that i haven't got a clue what i do from now. I've read peoples posts and some talk of a £250 fee to start the court proceedings, with all the money my bank take off me(yes they are still putting charges on my account!!!) i haven't got that amount of cash to spare. Anyone got any advice for me please, would be greatly apprieciated.

ladyknight

:cool: :eek:

ladyknight wrote: »

Hi everyone i,ve just finished my second letter telling the bank that i will be taking it to court as they have told me it will take up to 8 weeks to investigate. already got the first class stamp to post it first thing in the morning!!! The thing now is that i haven't got a clue what i do from now. I've read peoples posts and some talk of a £250 fee to start the court proceedings, with all the money my bank take off me(yes they are still putting charges on my account!!!) i haven't got that amount of cash to spare. Anyone got any advice for me please, would be greatly apprieciated.

playfire1

hi, I am just at stage 1. Im starting to think I may have missed the boat on this one! Im afraid the banks will come up with a defence soon. However I will have a go

I will be submitting an estimated demand to HALIFAX based on 4 months statements that I have, I have been charged 4 x Returned Direct Debit Totalling 156 quid. This works out at 2808. Has anyone else had experience at how Halifax handle estimated claims? Or should I wait the 40 days till my 6 year statements come.

Regards

Degs45

hi tried again to track a 1st class signed for letter that wont go thro the website so I phoned up the number on the back of the recipt and for them to try to track it they want another £2.20... What a bl**dy cheek Ive already paid for a service .... gonna resend a duplicate .. thats cheaper .. .:mad: