halifax bank charges (merged)

shazza2000

Hi all, I need some advise. I am trying to reclaim 6yrs of bank charges £6,297.00. The account is now closed and still paying o/draft with int. - fixed payment pm. Sent letter recorded 21/02/07 - they rec'd 23/02/07. have sent complaint handling leaflet which gives them 8 weeks to investigate and respond to letter, also say if they are unable to respond fullly within next 4 weeks they will write to update us of their progress. This is obviously a delaying tactic. What I would like to know - can I commence court proceedings after 14 days as they have not refunded the charges as stipulated in original letter? As the account is closed, can they automtically reclaim the remaining sum from the hopefully refunded charges?

Any info appreciated

bbmonster

Hi
Im just about to send of the second letter, and im confused as to what address to put on the letter (not envelope). I have put the branch address that is on my statements, will this be ok or do i need to put the trinity Road one on it?

supersal_3

just a quickie to keep you all going. I have today recieved in my accounts (3 claims, all halifax) the total of £11,000, yes you did read that correctly £11,000. So whatever you do DONT GIVE UP. I didn't even have to mcol, just give them the four weeks they state in their letter and they will contact you at about 3 weeks. My money was in my accounts just 4 days later!

Cassablanca

Ive started my fight as well good luck

Cassablanca

At 38 days I recived statment for an caccount that I was not disputing

marcellep

I am still awaiting my statements that I requested on the 29th of January. I did get a letter 2wks ago saying my statements where in the post under seperate envelope. Still nothing! where do I go from here?

schoeyj

Hi

I have noticed that some people have said that they have phoned the Halifax and been successful getting an offer from them. What number did they use?

any clues?

LouBlue

I have put this in the Discussion thread but thought it best to put it in the Halifax thread. Advice please.

I've written to the Halifax asking for charges back of £640, plus £137.59, making £777.59 in total. I got a reply back after about four weeks saying they are willing to offer me (as a gesture of goodwill...) the sum of £524. But on the Acceptance Letter I have to sign and send back...it says £724. Obviously I don't know which one is right but do you think if I sign the Acceptance Letter and send it back, I will get £724 and not £524??

Thanks.

jeniwuk

Im new to this so apologies if this is in the wrong place....

I am asking the halifax for nearly £3000 back on an old closed account.
Ive submitted my template letter saying 'pay up or i'll take you to court'.
Now i have a letter dated 20 Feb saying that the FSA say they have 8 weeks to respond.

My question is - now what?
1. do I start court action?
2. do i wait 4 weeks and then write and threaten court action?
3. do i wait the 8 weeks?

HELP i cantfind any posts relating to this 8 week letter rather than the 8 weeks wait for statements!

Thanks & ever lasting friendship is you help me! lol

Jen

nickmack

jeniwuk wrote:

I am asking the halifax for nearly £3000 back on an old closed account.
Ive submitted my template letter saying 'pay up or i'll take you to court'.
Now i have a letter dated 20 Feb saying that the FSA say they have 8 weeks to respond.

Please see the FAQ in the Reclaim Help article in my signature.

Please also read the forum rules regarding signatures

http://forums.moneysavingexpert.com/showthread.html?p=1009306#post1009306