halifax bank charges (merged)

sarahmoon_2

zerodegrees wrote:

Hi,

been reading through this thread but couldnt find an answer to what im looking for, or at least there are different opinions anyway


can someone please clarify:

when writing the initial letter asking for them to repay the charges, do I send this to my local branch or the head office? and who should I mark it FAO on the envelope?

Am claiming back £794 (incl. interest),but would settle for less than that considering an actual cost is involved!

Thanks in advance

Ben

Hi, I sent my letters to my local Branch and I never marked it for anyones attention. Hope this helps.

lxpeanut

I sent the letter direct to the complaints office in leeds as this is where they will end up anyway. I also sent it registered post as they have a habit of losing letters.

Russstorer123

Hello there, I have recently accepted an offer from the Halifax for £897.00

I sent the paperwork back to them last Friday, I phoned them today to see if they had recieved the offer acceptance and they said they had. I asked them how long now until that money is paid into my account and she said she did not know.

Can somebody please advise how long does it take from them receiveing the acceptance letter to being paid into my account.

Also will my overdraft be affected, apprently the lady on the phone advised all my account benefits will remain the same is this correct???

MattM_4

MattM wrote:

I Have requested all my statements from halifax and currently waiting for them to come.

Although i have statements on online banking from Jan 2005. This would be about £650

Could i make a partial claim until my other statements come?, my account has been open since 2003, and was wondering whether to wait and make one big claim or 2 seperate ones....

This allowed?

Matt

just a quick bump on this question...does any have any advice on this?

Thanks
Matt

sarahmoon_2

I made a claim with the Halifax which I split (because I was doing small claim in Scotland not MCOL). The first lot were paid fine but I'm still waiting to hear about the second lot. I've also read that if you claim twice from the same account then the chances are they will close your account.? You might be better to wait until you have a list of all your charges.

MattM_4

sarahmoon wrote:

I made a claim with the Halifax which I split (because I was doing small claim in Scotland not MCOL). The first lot were paid fine but I'm still waiting to hear about the second lot. I've also read that if you claim twice from the same account then the chances are they will close your account.? You might be better to wait until you have a list of all your charges.

Thankyou for the info

icklejulez

Id keep it simple and wait for the lot, Ive just been offered £326 of the £356 I was claiming after just the first letter. Lets wait and see if it gets paid into the account! One more account to go, awaiting statements.

smallpiper

I posted my first letter to Halifax asking for £1100. I sent the letter first class recorded delivery on 22nd but I have been told by the Royal Mail(god bless em) that the letter has not been delivered and they do not know where it is.

Has anyone else had similar problems ?
Do I need to send a duplicate ?

consnmattsmom

Yes I have had the same with one I sent to Barclaycard. Three weeks later Royal Mail still saying hasnt been delivered however yesterday Barclaycard cashed mycheque so its obviously not been signed for.

Have you checked wth Halifax to see if its been received?

Edinburghlass_2

Check with Halifax to see if they have it.