Tesco misprice discussion area part 11

WELSH-DRAGON_2

I had a situation today, a 2 pce boys outfit priced £12 - on one side of the label marked £9, the other side a scrawl which did not look like £9 and I read it as £5.

The outfit went through the till at £9 - I went to CS and told them I thought I had been overcharged, clothing came and said every other outfit was priced £9 and the Manager was called. He said as a goodwill gesture he would refund the £4 but really I should have paid the £9.00. Now by offering the money, then he was admitting a pricing error so it could have been a R&R.

However, being a shy type I just didn't want the argument, he was very patronising.

Welshy x

thegoon

gutted, just been to my local tescos, saw the poster for the xbox 360 with gotw godfather and theres no xbox premiums and no godfather games!

PabloMonkey77

The_Governor wrote:

I also had an Xbox the other week and I was treated equally well by KK, so I can only imagine there is some other factor.

I hate to say it, but is it accent or perhaps the style with which you conduct your side of the conversation?

No. It must be something else. I've dealt with both KK and JL, both of these experiences pleasant, efficient, helpful, all the rest of it. Today was very different. Bullsh1t all the way despite several very polite reminders of policy and consumer law.

I'd be tempted to believe that there is a 'black flag' in operation were it not for Jango's treatment on his first RnR outing ...

ben500

twocoats wrote:

Just had terrible experience .

No doubt his @rse is still sore over a psp or xbox fvck up! We are likely to see more reactions like this as managers get desperate to conceal their sh*tty housekeeping and protect their hides.

We can put up with it or we can kick back!


Pm for you Welsh Dragon.

troubled_buyer

Hi,

Tesco at Billingham, Teesside has the posters, console and games. All SEL's are white with no expiry dates on them.

I haven't the bottle to do it so can somebody go and let me know what happened.

Thanks

Keith

troubled_buyer wrote:

Hi,

Tesco at Billingham, Teesside has the posters, console and games. All SEL's are white with no expiry dates on them.

I haven't the bottle to do it so can somebody go and let me know what happened.

Thanks

Just done it at my local Tesco

One overpriced Xbox & Game of the week

Tesco are calling back

derry_kerry

I was browsing the GBA Games this morning in a Manchester store (not brave enough to try for large items) and overheard a Manager having the xbox saga explained to him by the lady who stocks up the entertainment section. She understood it fully, I think, by telling him they should not put up any posters until prices checked, and that should avoid the problem. She told him all about the website and he looked extremely interested. I walked away making a mental note to change to another store. Once he gets reading this my fun will be stopped.

hitman_uk

i just saw xbox and gotw just cause for 20 quid off. the game was wc 22/9 but ive never done one and just didnt have the bottle. First if the dicount come off what do you say?? and 2nd if it did but they were funny 350 quid is alot of cash to outlay

Keith

hitman_uk wrote:

i just saw xbox and gotw just cause for 20 quid off. the game was wc 22/9 but ive never done one and just didnt have the bottle. First if the dicount come off what do you say?? and 2nd if it did but they were funny 350 quid is alot of cash to outlay

Take your debit card out of your wallet, if the wrong price comes up "!!!!, I've left my debit card in the car" Make swift exit.

ben500

hitman_uk wrote:

i just saw xbox and gotw just cause for 20 quid off. the game was wc 22/9 but ive never done one and just didnt have the bottle. First if the dicount come off what do you say?? and 2nd if it did but they were funny 350 quid is alot of cash to outlay

If you are not in a position to tie up £320 for a few days you shouldn't go for it, there will always be future opportunities anyway, if you do and don't get discounted wait until you have the kit in your hand and then raise the issue of the missing discount and shut your mouth! Each customer service agent is issued with a shovel during training and given the instruction to commence digging upon mention of overcharge.:rotfl: :rotfl: :rotfl: :rotfl: