Tesco misprice discussion area part 11

kondormid

Help me out then, Saw a GOTW poster for week commencing 29/9 on the Xbox360 + Godfather. £20 quid off blah blah

Is it comming off? either PM me or let me know in here cause upto yet I still havent hit a console.

MyUserNamesTaken

Just back from my local - they have the poster, they have the consoles (Xbox 360) and they have the game. Shame I hit them last week...

ben500

joshtbh wrote:

OK guys, complicated one.

Been to a Tesco near me in Scotland, saw posters for DS and Lego Star Wars 2 to save £10 off, which I bought and discount didnt come off.....

now the manager, seemed a nice lady took me into her office and asked me what has happened (!) so I explained that I thought I was entitled to a full refund on the game and console, as per the Tesco policy, however the manager only offered me a £10 refund and told me that there was a lot of "defrauding" going on, and how the Police are getting involved.

Any way I took both keeping them sealed, didn't take the £10.

What do you think I should do? Call HO tomorrow or/and go back and see him 2moro after she's seen her manager?

cheers. an interesting night.

Phone head office, ask them if it's normal to insunuate fraud and be threatened with the police if you have been overcharged in a supermarket or only Tesco's? Then deal with the r&r

ben500

kondormid wrote:

Help me out then, Saw a GOTW poster for week commencing 29/9 on the Xbox360 + Godfather. £20 quid off blah blah

Is it comming off? either PM me or let me know in here cause upto yet I still havent hit a console.

Dither Dither Dither.

hitman_uk

joshtbh wrote:

OK guys, complicated one.

Been to a Tesco near me in Scotland, saw posters for DS and Lego Star Wars 2 to save £10 off, which I bought and discount didnt come off.....

now the manager, seemed a nice lady took me into her office and asked me what has happened (!) so I explained that I thought I was entitled to a full refund on the game and console, as per the Tesco policy, however the manager only offered me a £10 refund and told me that there was a lot of "defrauding" going on, and how the Police are getting involved.

Any way I took both keeping them sealed, didn't take the £10.

What do you think I should do? Call HO tomorrow or/and go back and see him 2moro after she's seen her manager?

cheers. an interesting night.

How is it defrauding...you are not swapping the labels..i would have said call he police then

MyUserNamesTaken

kondormid wrote:

Help me out then, Saw a GOTW poster for week commencing 29/9 on the Xbox360 + Godfather. £20 quid off blah blah

Is it comming off? either PM me or let me know in here cause upto yet I still havent hit a console.

It's not coming off, Kondormid. If it's a 24 hour store, get back there tonight and get it. You probably won't be able to sort out your refund until tomorrow/ Monday, however.

jango_2

joshtbh wrote:

Been to a Tesco near me in Scotland, saw posters for DS and Lego Star Wars 2 to save £10 off, which I bought and discount didnt come off.....

now the manager, seemed a nice lady took me into her office and asked me what has happened (!) so I explained that I thought I was entitled to a full refund on the game and console, as per the Tesco policy, however the manager only offered me a £10 refund and told me that there was a lot of "defrauding" going on, and how the Police are getting involved.

Any way I took both keeping them sealed, didn't take the £10.

What do you think I should do? Call HO tomorrow or/and go back and see him 2moro after she's seen her manager?

cheers. an interesting night.

thats exactly the same thing i got today ds + lego star wars...no discount..i did exactly as you have done kept goods without taking the instore offer...phoned c.s and was told im not getting an r+r cause its an expired offer. it was my first r+r ever as well.....lol . also pablomonkey ( sorry if i got your name wrong too lazy to check back to make sure ) is in the same position as me he/she was refused the r+r also on the same grounds...

MyUserNamesTaken

hitman_uk wrote:

How is it defrauding...you are not swapping the labels..i would have said call he police then

I think Tesco are investigating possible fraud by their own staff.

joshtbh

jango wrote:

thats exactly the same thing i got today ds + lego star wars...no discount..i did exactly as you have done kept goods without taking the instore offer...phoned c.s and was told im not getting an r+r cause its an expired offer. it was my first r+r ever as well.....lol .

oh no!!! did u take it back for a full refund then?

Keith

MyUserNamesTaken wrote:

It's not coming off, Kondormid. If it's a 24 hour store, get back there tonight and get it. You probably won't be able to sort out your refund until tomorrow/ Monday, however.

It is definitely NOT coming off, I have bought one tonight at full price :j