Tesco misprice discussion area part 11

ratmin

This morning with my weekly shopping i bought one of the Willow Farm chickens and noticed the kg price on the SEL lower than the kg price on the chicken. I put one in my trolley and after paying for it went straight to CS who called the meat department manager and after she turned her back on me to wisper something down the phone the meat manager turns up a few minutes later. I then went off with him to show him the kg price on the SEL being lower than that on the pack but low and behold the SEL had gone and was replaced with an 'out of stock' label which was strange seeing as there was 100 chickens on the shelf. He had obviously removed the label that was there earlier so as to avoid an R&R. Is there anything that can be done about this.

hatsepsovet

ooro wrote:

Double plus good r&rwise!

Silly question I know but what do the other supermarkets do? just refund the difference so you pay the right price?
Ooro

I was going to ask this as well. Do the other supermarkets have r&r policy? I shop a lot in Sainsburys.

Thanks

Little_John

Pulled from the misprice thread

limey wrote:

Just got back from Tesco Kilbirnie, they still had the Motorola L6 with a white label for £53.99, after some pretty normal flannel i was offered the 10% difference. However as soon as i pointed out that i knew about the R&R policy, i was immediately authorised a full refund.

now am I the only one thinking that somone was very lucky? the normall price is 10% more than you paid so how did you get that?

I called in to a store and their method of stopping the phone r+r as to remove ALL mobiles from sale not a single dvd case on the shelves for phones.

kellymobbs

I just got R + R on 2 tefal toasters £39.xx. CS didn't put R + R on reciept, can i take them back and get money back again or is that being greedy? Has anybody else tried this? Just standard reciept nothing written on it like usual

dazbyd

kellymobbs wrote:

I just got R + R on 2 tefal toasters £39.xx. CS didn't put R + R on reciept, can i take them back and get money back again or is that being greedy? Has anybody else tried this? Just standard reciept nothing written on it like usual

.... yep .... you could pop into another store .... get a full refund on both the toasters and then pop that money off to the charity of your choice ....

kellymobbs

dazbyd wrote:

.... yep .... you could pop into another store .... get a full refund on both the toasters and then pop that money off to the charity of your choice ....

Lovely. Might just try that:p

Danlaur

dazbyd wrote:

.... yep .... you could pop into another store .... get a full refund on both the toasters and then pop that money off to the charity of your choice ....

Be VERY Careful.....I would NOT recommend doing this....it really is Theft & Deception !!:eek:

seth

hatsepsovet wrote:

I was going to ask this as well. Do the other supermarkets have r&r policy? I shop a lot in Sainsburys.

Thanks

Someone at work said John Lewis stores do a keep if overpriced offer, though I cannot confirm this.

wlfc1

Seems to be working differently everywhere

here is my experience

bought 3 games

bockaroo, operation and twister, got no discount at all !!, spoke to man in charge (bear in mind its 11.25pm) we checked out the deal, buy 2 games get cheapest free, there were only yellow stickers on operation (£6.97) and twister (£6.47), so the SA advises me that I should have got twister for free- i'l refund you £6.47, I said "You need to buy both to get discount, therefore I should get refunded on both as per Tesco policy) He replies "yes you're right sir" r&r no problem

it would seem that Buckaroo is not part of the deal, but everyone has had different expeiences

CDR1122

kellymobbs wrote:

I just got R + R on 2 tefal toasters £39.xx. CS didn't put R + R on reciept, can i take them back and get money back again or is that being greedy? Has anybody else tried this? Just standard reciept nothing written on it like usual

If the receipt has a transaction number, which they would enter into the till to process the refund, it *could* flag it up as already been refunded.

Not too sure if Tescos do, but seeing they've got billions of pounds to spend each year i'd expect their Loss Prevention department at head office would have something similar to this set up..

Let us know how you get on, or if you dont get a reply i'll assume you're in a cell!