Tesco misprice discussion area part 11

frequent

Hi xlt

the o/p (er me) got £6.56 refunded because the sel said 2 for £5, got charged £3.28 each, the new sel says 2 for £6 ( as pointed out to me cs..)

wadge

I've just bought a 360 and GOTW...the poster was not blanked out and the £20 discount did not come off. I spoke to CS and a team leader/duty manager and they said the discount was off the game and not the package as a whole. CS offered me a R&R on the game (which I took). Is it worht pursuing with HO for an R&R?

frequent

Nope, as you have taken the r&r on the game, that will be seen as accepting settlement.

having said that...

wadge

she didn;t mark it down on the reciept though...

wlfc1

wadge wrote:

I've just bought a 360 and GOTW...the poster was not blanked out and the £20 discount did not come off. I spoke to CS and a team leader/duty manager and they said the discount was off the game and not the package as a whole. CS offered me a R&R on the game (which I took). Is it worht pursuing with HO for an R&R?

No, you agreed to accept the game...end of

wlfc1

wadge wrote:

she didn;t mark it down on the reciept though...

in that case - possibly

sopplayer

Edindevon wrote:

No. He got the 56p discount, so was only charged £6.00 for the two boxes. Therefore he should have got £6.00 back.

Edindevon

but the op should have been charged 2for £5 like the sel said.....and was charged £3.28 each so therefore got £6.56 refunded and got to keep choccys......

frequent

Yep, and very nice they are to.

BBC news just said Mr T is making £70 profit per second.

xlt_hunter

wadge wrote:

I've just bought a 360 and GOTW...the poster was not blanked out and the £20 discount did not come off. I spoke to CS and a team leader/duty manager and they said the discount was off the game and not the package as a whole. CS offered me a R&R on the game (which I took). Is it worht pursuing with HO for an R&R?

YES! - you will need the recipt of the full price (the 1st one) and the refund receipt of £39.97 - phone CS tomorrow on 0800 505555 option 5 and speak to the person on the phone explain what happened and they will sort it out for you.

Hope that helps..

xlt_hunter

wlfc1 wrote:

No, you agreed to accept the game...end of

I don't agree with that - I had the same yesterday and got full refund after the helpdesk got involved - (mind you I did say that I will take the refund for now on the bases I call HQ in the morning to discuss as it was misleading on the wording of the offer - and it was also about 11pm as well ) Full refund and 1 complete bundle later...