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Tesco misprice discussion area part 11

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Comments

  • frequent
    frequent Posts: 4,938 Forumite
    Hi xlt

    the o/p (er me) got £6.56 refunded because the sel said 2 for £5, got charged £3.28 each, the new sel says 2 for £6 ( as pointed out to me cs..)
    Back to square one, no apg, no comment.
  • wadge
    wadge Posts: 140 Forumite
    I've just bought a 360 and GOTW...the poster was not blanked out and the £20 discount did not come off. I spoke to CS and a team leader/duty manager and they said the discount was off the game and not the package as a whole. CS offered me a R&R on the game (which I took). Is it worht pursuing with HO for an R&R?
  • frequent
    frequent Posts: 4,938 Forumite
    Nope, as you have taken the r&r on the game, that will be seen as accepting settlement.

    having said that...
    Back to square one, no apg, no comment.
  • wadge
    wadge Posts: 140 Forumite
    she didn;t mark it down on the reciept though...
  • wlfc1
    wlfc1 Posts: 962 Forumite
    wadge wrote:
    I've just bought a 360 and GOTW...the poster was not blanked out and the £20 discount did not come off. I spoke to CS and a team leader/duty manager and they said the discount was off the game and not the package as a whole. CS offered me a R&R on the game (which I took). Is it worht pursuing with HO for an R&R?


    No, you agreed to accept the game...end of
  • wlfc1
    wlfc1 Posts: 962 Forumite
    wadge wrote:
    she didn;t mark it down on the reciept though...

    in that case - possibly
  • sopplayer
    sopplayer Posts: 381 Forumite
    Edindevon wrote:
    No. He got the 56p discount, so was only charged £6.00 for the two boxes. Therefore he should have got £6.00 back.

    Edindevon

    but the op should have been charged 2for £5 like the sel said.....and was charged £3.28 each so therefore got £6.56 refunded and got to keep choccys......:confused:
    They've got cars big as bars
    They've got rivers of gold
    But the wind goes right through you
    It's no place for the old
  • frequent
    frequent Posts: 4,938 Forumite
    Yep, and very nice they are to.

    BBC news just said Mr T is making £70 profit per second.
    Back to square one, no apg, no comment.
  • xlt_hunter
    xlt_hunter Posts: 510 Forumite
    wadge wrote:
    I've just bought a 360 and GOTW...the poster was not blanked out and the £20 discount did not come off. I spoke to CS and a team leader/duty manager and they said the discount was off the game and not the package as a whole. CS offered me a R&R on the game (which I took). Is it worht pursuing with HO for an R&R?

    YES! :) - you will need the recipt of the full price (the 1st one) and the refund receipt of £39.97 - phone CS tomorrow on 0800 505555 option 5 and speak to the person on the phone :) explain what happened and they will sort it out for you.

    Hope that helps..
  • xlt_hunter
    xlt_hunter Posts: 510 Forumite
    wlfc1 wrote:
    No, you agreed to accept the game...end of

    I don't agree with that - I had the same yesterday and got full refund after the helpdesk got involved - (mind you I did say that I will take the refund for now on the bases I call HQ in the morning to discuss as it was misleading on the wording of the offer - and it was also about 11pm as well :p ) Full refund and 1 complete bundle later...
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