Tesco misprice discussion area part 11

ben500

Dirt_cheap_or_free wrote:

Hi every one thanks for all your knowledge today i bought 4 racks of lamb £19.99 kg SEL £14.99 would only let me have 3 R&R as said this was now their policy, tried to argue that they let me come through the tills with it can they do this hope i am in the rihht thread.

You sure are, unless your looking for a recipe for the lamb that's old style you need the arms for that.

MyUserNamesTaken

Dirt_cheap_or_free wrote:

Hi every one thanks for all your knowledge today i bought 4 racks of lamb £19.99 kg SEL £14.99 would only let me have 3 R&R as said this was now their policy, tried to argue that they let me come through the tills with it can they do this hope i am in the rihht thread.

No, they can't. Contact HO. Stores are not allowed to alter the policy as they see fit, as it is a company policy. They sold you 4 racks, they overcharged you on 4 racks, they should refund you on 4 racks. If they want a bulk buy policy, it should be enforced at the till, and not just when you've been overcharged.

izzy_flint

Dirt_cheap_or_free wrote:

Hi every one thanks for all your knowledge today i bought 4 racks of lamb £19.99 kg SEL £14.99 would only let me have 3 R&R as said this was now their policy, tried to argue that they let me come through the tills with it can they do this hope i am in the rihht thread.

You could always ask to see it in writing or if it has been added officially to the board behind CS (not just on a piece of A4 paper by that store manager)

ben500

MyUserNamesTaken wrote:

No, they can't. Contact HO. Stores are not allowed to alter the policy as they see fit, as it is a company policy. They sold you 4 racks, they overcharged you on 4 racks, they should refund you on 4 racks. If they want a bulk buy policy, it should be enforced at the till, and not just when you've been overcharged.

Just like the man says, no condition can be imposed post sale that was not applied at point of contract.

MyUserNamesTaken

ben500 wrote:

Just like the man says, no condition can be imposed post sale that was not applied at point of contract.

Eggsbocksackerly.

VeryTrying_2

Dirt_cheap_or_free wrote:

Hi every one thanks for all your knowledge today i bought 4 racks of lamb £19.99 kg SEL £14.99 would only let me have 3 R&R as said this was now their policy, tried to argue that they let me come through the tills with it can they do this hope i am in the rihht thread.

Does it say "limited to three" on the big blue notice behind the CS desk? Thought not. But when does being wrong stop Tesco doing what they like. I'm sure if you phoned CS at Dundee in the morning they would say something about "manager's discretion". If that's the case, I would think the big blue price promise should include words like "if the manager feels like". Their whole attitude is totally dishonest.

I hope you gave them the fourth and smallest joint back and said "refund me".

Schamansky

VeryTrying wrote:

Oops, sorry. After all those boring pages about Xboxes, I finally found something interesting! Still, I'm off over to the discussion lot now, and I'll take my German friend with me. Du bist mein freund, nicht wahr?

On the way. How did I ever pass bookkeeping ...

frequent

:rotfl: :rotfl: :rotfl: :rotfl: :rotfl: :rotfl: :rotfl: :rotfl: :rotfl: :rotfl: :rotfl: :rotfl: MUNT "If they want a bulk buy policy, it should be enforced at the till, and not just when you've been overcharged."

:rotfl: :rotfl: :rotfl: :rotfl: :rotfl: :rotfl: :rotfl: :rotfl: :rotfl: :rotfl: :rotfl: :rotfl: :rotfl: :rotfl: :rotfl: :rotfl: :rotfl: :rotfl: :rotfl: :rotfl: :rotfl: :rotfl:

xlt_hunter

Edindevon wrote:

No. He got the 56p discount, so was only charged £6.00 for the two boxes. Therefore he should have got £6.00 back.

Edindevon

Edindevon - you lost me on the above in bold

How I am reading the multisave at the moment is buy 2 boxes of chocs for £6 right - as the product is £3.28 each you will get £0.56 refunded on the savings on the till recipt off the final bill.

How does the OP get £6 refunded? - is the multibuy not working correcty?

Dirt_cheap_or_free

Thanks for your email I also had R&R on two other products £52.00 in total she tried to accuse me of finding this out on the internet never.,,,I thought she could have been nice to me.