Tesco misprice discussion area part 11

xlt_hunter

frequent wrote:

Hi xlt

the o/p (er me) got £6.56 refunded because the sel said 2 for £5, got charged £3.28 each, the new sel says 2 for £6 ( as pointed out to me cs..)

Hi Frequent, thanks for clearing up the confusion

Edindevon

sopplayer wrote:

but the op should have been charged 2for £5 like the sel said.....and was charged £3.28 each so therefore got £6.56 refunded and got to keep choccys......

Okay, one last try.

The OP was charged £6.56 for the chocolates and then a multisave discount of 56p was applied, so he ended up paying £6.00 for them. The CS person presumably didn't take into account that the discount of 56p had been applied, so refunded him £6.56, which was 56p too much.

The original point I as making was that frequent said:

Now i'm thinking that the multi save prices don't add up either so watch out,
perhaps poss r&r on multi saves not coming off.

This is wrong. The multisave prices do add up fine if the up to date SELs are on display. You will only get R&R if an out of date SEL for 2 for £5.00 is on display.

Edindevon

Happy_Harry_2

xlt_hunter wrote:

I don't agree with that - I had the same yesterday and got full refund after the helpdesk got involved - (mind you I did say that I will take the refund for now on the bases I call HQ in the morning to discuss as it was misleading on the wording of the offer - and it was also about 11pm as well ) Full refund and 1 complete bundle later...

Hi first time poster - great thread, thanks to all!

I'm in the same situation, CS would not agreee a full refund so I accepted the refund on the basis I would speak to HO tomorrow. I hope I'm also in luck. Did you find out during the first call or was it a drawn out process?

frequent

xlt_hunter wrote:

Hi Frequent, thanks for clearing up the confusion

Probably me being thick that caused the confusion in the 1st place.

wadge

Thanks for the number...was looking for it. I'll let you know what happens.

What are people getting banned for? I'd rather let the R&R go than get a ban. It's the nearest of any shops to me and am going there a couple of times a week for milk bread etc.

Clasics

frequent wrote:

Yep, and very nice they are to.

BBC news just said Mr T is making £70 profit per second.

The nice thing about reading that is the realisation that they actually lose money on my custom EVERY TIME I visit one of their stores.

frequent

Edindevon wrote:

Okay, one last try.

The OP was charged £6.56 for the chocolates and then a multisave discount of 56p was applied, so he ended up paying £6.00 for them. The CS person presumably didn't take into account that the discount of 56p had been applied, so refunded him £6.56, which was 56p too much.

The original point I as making was that frequent said:

Now i'm thinking that the multi save prices don't add up either so watch out,
perhaps poss r&r on multi saves not coming off.

This is wrong. The multisave prices do add up fine if the up to date SELs are on display. You will only get R&R if an out of date SEL for 2 for £5.00 is on display.

Edindevon

...................................................

yes your correct Ed,
what i was hinting at is this:

DOES EVERYONE CHECK THAT THE MULTI SAVE ITEMS AT THE BOTTOM ARE CORRECT ?

OR DO WE JUST TRUST MR T TO BE CORRECT ?

kronen

Thanks Frequent, thought you meant that you DIDN'T get the sweets by your first post. The 2 for £5.00 is still working for a freebie.

The CS where I was were clever enough to deduct the 56p multibuy before my refund.

Every little helps for them & for me.

izzy_flint

wadge wrote:

Thanks for the number...was looking for it. I'll let you know what happens.

What are people getting banned for? I'd rather let the R&R go than get a ban. It's the nearest of any shops to me and am going there a couple of times a week for milk bread etc.

As long as you don't keep doing it with the same debit/credit card or use your clubcard everytime you'll be fine.Pay cash as much as you can.Don't use a clubcard and have a name and a postcode that is right for the place where you are using.You'll be fine

sopplayer

Edindevon wrote:

Okay, one last try.

The OP was charged £6.56 for the chocolates and then a multisave discount of 56p was applied, so he ended up paying £6.00 for them. The CS person presumably didn't take into account that the discount of 56p had been applied, so refunded him £6.56, which was 56p too much.

The original point I as making was that frequent said:

Now i'm thinking that the multi save prices don't add up either so watch out,
perhaps poss r&r on multi saves not coming off.

This is wrong. The multisave prices do add up fine if the up to date SELs are on display. You will only get R&R if an out of date SEL for 2 for £5.00 is on display.

Edindevon

Gotcha :beer: Silly CS eh :rotfl:

woooooo 100 posts