Tesco misprice discussion area part 11

leadhead

leadhead wrote:

I think this may be the latest updated page......although there is a thread dedicated solely to Scanner locations as well

http://forums.moneysavingexpert.com/showpost.html?p=1520659&postcount=176

The address is the same as in redfox's post.....but this one works??

and this is the thread where the scanner locations get updated

http://forums.moneysavingexpert.com/showthread.html?t=96016&page=18

itscheapandiwantit

Constantine wrote:

For r & r? Dunno.

To buy for real? Better places to look, tbh.

I was thinking maybe the day after a promo finished

Only if the sel was still up

Martini

ILoveAFreebie wrote:

Got quite a good result today.

Celebrations, Roses and Heroes 480g boxes had the old offer of "2 for £5" (expired 26/09) displayed along side the new offer of "2 for £6". I tucked the "2 for £6" label behind the bigger "2 for £5" labels (although it wouldn't have mattered, but it made me feel better) then bought 2 of each and they rightly scanned at £6.

Originally posted on the Misprices thread!

ILoveAFreebie
Don't fiddle with the labels! You could get accused of planting them if they catch you on CCTV! If labels are out of date and in place, why fiddle?

taxiphil

renegade74 wrote:

Got a call form Kevin later in the day saying many checks are made with refund claims & wanted to know why my mobile number was the same as another claim & suggested I was making a claim for my own personal gain and abusing the policy.

I was quite shocked and dismayed to read this. It seems KK has now adopted the same mentality as most of the managers - i.e. you are "abusing" the policy if you get more than one R+R, and seem to fall into the same category as a shoplifter.

I always assumed KK was more intelligent than this and could understand that multiple R+Rs are a poor reflection on the company, not the customer. It's an even worse reflection on the company that such a large proportion of R+R claims need to be elevated to Dundee level because so many managers refuse point blank to honour the policy that is clearly and unequivocally written on the wall of their store.

I'm really angered that a senior member of Tesco Customer Services could label customers with terms like "personal gain" and "abusing", as he should be smart enough to know that the only guilty party in the whole saga is Tesco for repeatedly breaking the law in the first place. They have an incredibly sanctimonious view of themselves if they have the nerve to label customers as wrongdoers.

Kevin Kelly should know better.

It is really he who should be doing the grovelling and apologising, as multiple R+Rs prove that his company is as guilty as sin of numerous offences.

powerful_Rogue

Do you get embarrassed going to collect you refund when you have been overcharged?
Do you always goto the same store?

I managed to get a couple of handheld consoles after being overcharged, but felt really embarrassed. Espically when I had to point out the policy.

I would love to find some more bargains, but worried they will think im taking the rise. How do you overcome this?

Tesco.Dundee

powerful_Rogue wrote:

Do you get embarrassed going to collect you refund when you have been overcharged?
Do you always goto the same store?

I managed to get a couple of handheld consoles after being overcharged, but felt really embarrassed. Espically when I had to point out the policy.

I would love to find some more bargains, but worried they will think im taking the rise. How do you overcome this?

I go to diff stores and just rotate........you eventually end up thinking "they can`t still be getting it wrong???"

dr_shabzzz

edited oops

taxiphil

powerful_Rogue wrote:

Do you get embarrassed going to collect you refund when you have been overcharged?
Do you always goto the same store?

I managed to get a couple of handheld consoles after being overcharged, but felt really embarrassed. Espically when I had to point out the policy.

I would love to find some more bargains, but worried they will think im taking the rise. How do you overcome this?

Politely explain that they are the ones taking the p*ss by overcharging you and that it is a criminal offence for which they could be prosecuted.

biglugs

Are Tesco allowed under Data Protection rules to routinely cross-check customers' details (like mobile phone numbers) with other customers' details? Presumably they have told the DP Registrar that they do this?

pfpf

ILoveAFreebie wrote:

Got quite a good result today.

Celebrations, Roses and Heroes 480g boxes had the old offer of "2 for £5" (expired 26/09) displayed along side the new offer of "2 for £6". I tucked the "2 for £6" label behind the bigger "2 for £5" labels (although it wouldn't have mattered, but it made me feel better) then bought 2 of each and they rightly scanned at £6.

Tescos Finest Pork and Apple Sausages (which I was buying anyway as I love 'em) had 2 labels with £2.09 and one larger white label that clearly said "T.Finest 6 P&A sausages £1.47". Picked up 2 packs and they scanned at £2.09 each.

Tesco Traditionally Reared Lamb Cutlets, pack said £12.99 per kg, sel said £11.49 per kg, got 4 packs.

I was worried that the CS lady was gonna go and destroy the labels I had seen and bring back the current labels but no thank god, she bought back all incorrect labels I had seen and, along with an apology, I got a £35 refund. Hurrah!

i got this off the mispriced thread, i have highlighted something i was actually thinking about.....is that likely to happen? how do you guys get around it? follow the CS person?

i certainly wouldnt be embarrassed about doing the R&R thing, i just wish i had actually looked at this thread 2months ago when i 1st saw it and assumed it was just a 'how to save 20p' type thread

how wrong?