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I am not sure where to put this so bear with me,insulted at Asda

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  • I don't recall ever having poor or slower service from anyone in Asda (or any other store) who happened to have some kind of disability. As far as I can tell they have a very fair non-discriminatory employment policy. My experience is quite the opposite in fact, I've had quite a few problems with a some checkout or store floor people who don't have a disiblity but are being arrogant or rude because they think the job is beneath them or that customers are interupting thier personal chats with other staff or general lazing about.
  • all large companies are slowly realising that their workforce should be representative of the population at large. the DDA thankfully pushes them in the right direction with regard to disability issues of employees and customers alike.
    there's obviously a long way to go with some members of 'Joe Public' ...a truly shocking post about 'allowances' and 'badging' them.
  • photome
    photome Posts: 16,660 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Bake Off Boss!
    bexxie90 wrote:
    Thanks mjenn my husband said to stop stressing out now and that I am a gorgeous person,lol I think he has something in his eyes,it is sorted now and hopefully the end of things getting personal. Thanks again
    Beckie


    How is/was it sorted ?. I am sure lots on here would like to know
  • Morty_007
    Morty_007 Posts: 1,496 Forumite
    lisyloo wrote:
    I have mixed feelings about this.

    One reaction is that I think this is great.

    However on the other hand, when I am paying for a service I don't expect to have to make "allowances" especially when I haven't been warned about it.

    In my local Boots there is a deaf lady that serves on the till. She has a badge which says she is a "lipreader".
    When I see this I make a special effort to speak clearly and make sure that I'm looking in her direction i.e. she can see my face.
    So clearly there are things people can do to help IF they are warned unfront.

    I would prefer to know that the person on the til has special needs so that I can either make an effort to be understanding OR if I'm on the way to a funeral (bad mood) or in a real rush then I can go to another til so that I don't have to "make allowances" on that occassion.

    I do think that Asda are taking a liberty in expecting people to accept a lower standard of service without giving them any warning whatsoever.
    I think to be fearful/hostile is an entire natural reaction to strange behaviour if it is unexpected. Many people do not have wide experience with this behaviour and may interpret it wrongly.

    Also I may be totally barking up the wrong tree here, but are Asda taking advantage? i.e. paying these people less.
    My sister (who is mentally ill) works for the council.
    She is supported by a grant from a charity which is meant to pay for her replacement when she has time of sick with her disability.
    The council take the money and don't pay for a replacement.
    Hence they are taking on a disabled person purely for their own profit.
    I could be totally wrong but it does raise the question of whether this is being done for profit rather than altruistic reasons.
    :eek: :eek: :eek: :eek: :eek: :eek: :eek: :mad:

    And don't even get me started on Brummieblokes posts!!
    Sorry for hijacking your post Bexxie, but...............................

    My 4 year old son has Special Needs and I would be horrified that when he eventually goes out into the world of work that you would expect him to wear a badge so that others can be "warned" about him!!!!! Why not just hang a big sign around his neck :mad:

    And there I was, thinking we were living in the 21st century :angry:

    DITTO! What a small minded petty post! "Warning badges"?!

    If this is the case then half the "normal" staff at my local stores need "warning" badges about being rude, lazy, incompetent and generally disinterested! I am SHOCKED that this type of attitude still exists! It's no wonder that the stigma surrounding mental health issues today still exists.

    And for the record...i'm a psychiatric nurse...have been for 9 years...that doesn't make me an expert on everyones mental illnesses just by looking at them. It's highly skilled and takes more than a quick glance or small chat and i'm sure the same goes for the job Bexxie does. It doesn't stop us being upset when someone does soemthing that offends or upsets us.

    Bexie, I hope you are feeling better about this lad now and that it has been resolved to your satisfaction. Sorry you had a hard time here.
    Rachel
    Good Enough Club member number 27(2) AND I got me a stalkee!
    Closet debt free wannabe -[STRIKE] Last personal loan payment - July 2010[/STRIKE]:T, credit card balance about £3000 (and dropping FAST), [STRIKE]Last car payment September 2010 (August 2010 aparently!!)[/STRIKE]
    And a mortgage in a pear tree :D
  • hollydays
    hollydays Posts: 19,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Wow-when it comes to being weird......some of the posters on here take some beating.Good luck to the OP.
  • lisyloo
    lisyloo Posts: 30,077 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    What a small minded petty post! "Warning badges"?!

    I am sorry if what I said upset some people.

    If you read my post you would notice that I went out of my way to HELP the lipreader because I was notified of her disability.

    Obviously everyone is entitled to their opinion but I can't see how going out of your way to HELP someone can be described as petty ???

    I am very happy to discuss the techniques that should be used and maybe some of you have good points about the downsides to badging.
    That's absolutely fine.
    I don't have a problem with my arguments being criticised.

    But to criticise the person for having bad intentions when the whole intention is to accomodate and help people is poor...very poor indeed.
  • I am very sorry to the OP for her experiance, but I do also feel like he has aspergers, or at least boarderline tendancies. It was obvious to me the second I heard his retort.. Personally this wouldn't have bothered me in the slightest, you may think he was learing, but this may just be the way he looks when he is trying to suss you out, even so, I have been leared at before, take it as a compliment that you are gorgeous :D

    If I had felt so strongly about it, I would have gone straight to CS and asked to speak to a manager and just mention that you did feel slightly uncomfortable with his manner and that you just thought you would mention it so they can keep an eye on him, maybe be shadowed for a short while.

    As for your chicken, make sure you get your money back, you normally get a replacement and your money back, point out your pregnancy and mention that you could have been seriously ill if you hadn't noticed.

    I don't think I will bother commenting about lisyloos post other than, every single person in this country has a right to work, and not to be shoved in a back room somewhere away from the "normal" people, I can understand the frustration if you are busy, but make allownaces, you would like the same to yourself if you had special needs.
    Work like you don't need money,
    Love like you've never been hurt,
    And dance like no one's watching
    Save the cheerleader, save the world!
  • DrFluffy
    DrFluffy Posts: 2,549 Forumite
    Deal with the chicken - that sounds disgusting!

    As for the bloke - there may have been a motivation behind his question that is genuine.. I have friends currently trying to get pregnant, and it is all either of them can talk about, as it's coming up to the critical '1 year of trying' point that pushes them into the category of may be needing some medical intervention...
    April Grocery Challenge £81/£120
  • lisyloo
    lisyloo Posts: 30,077 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    My 4 year old son has Special Needs and I would be horrified that when he eventually goes out into the world of work that you would expect him to wear a badge so that others can be "warned" about him!!!!!

    Hi littleredcorevette,

    Serious question.
    How can I help you son, if I don't know anything about his special needs or indeed whether he has any?


    Hi iwanttosave,
    I don't think I will bother commenting about lisyloos post other than, every single person in this country has a right to work, and not to be shoved in a back room somewhere away from the "normal" people

    I have NOT said this.
    By all means, criticise my ideas but please do NOT attribute to me things I haven't said.
    I have NOT said anywhere that special needs people should be hidden away.
    I can understand the frustration if you are busy, but make allownaces, you would like the same to yourself if you had special needs.

    Same question.
    How do I know what their special needs are?
    What allowances do I need to make?

    Seriously, I am willing to learn/discuss, so please educate me.
    But please DON'T attribute to me things I haven't said.
  • lisyloo wrote:


    Hi iwanttosave,



    I have NOT said this.
    By all means, criticise my ideas but please do NOT attribute to me things I haven't said.
    I have NOT said anywhere that special needs people should be hidden away.



    Same question.
    How do I know what their special needs are?
    What allowances do I need to make?

    Seriously, I am willing to learn/discuss, so please educate me.
    But please DON'T attribute to me things I haven't said.


    I never said that you said that, I am just saying that they have a right to be there, at the front of the store, I did not, nor implie that you said that, I am sorry if you thought that.

    You don't really need to know what special needs they have, a dyslexic person doesnt have to wear a sign that they may confuse some of the numbers, if they are a bit slow to do something, then it could be because they have a learning difficulty, be it downs syndrome (not always as apparent as you might think) or may just have something like ADHD (my cousin has this and finds it very difficult to do simple tasks fast)

    As for allowances, just do as you did with the deaf SA, speak slow, clear and be courtious. Yes being warned about someones needs could be helpful, but would you like to be sat at work with a big lable stamped on you? Say you had IBS (not that I am saying you do) and needed to get to the loo fast, would you like a big sign saying lisy has IBS let her get to the loo or it could get messy. These people live with enough labels, dont make them wear another just so people can shave about 30 seconds of their shopping time.
    Work like you don't need money,
    Love like you've never been hurt,
    And dance like no one's watching
    Save the cheerleader, save the world!
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