anyone know how long this might take.....

joanne_d_3

I received my paperwork today from tc office. Have to say that im still confused.

Before my child left school i was getting " x amount"

My child left school and for one week my payment was £120 short

The next week (which was last week) my payment was £17 less than my ORIGINAL (x amount) sum.

Today when i get my award notice is states that my payments are going to be £23 LESS than my original (x) amount.

Im confused ....... as my daughter has returned to education i imagined my payments should have remained the same?

How can i be £120+£667 (29 weeks remaining in tax year multiplied by the £23 i am now down each week ) short in my yearly award when it only took one week to recalculate my award ?

It just doesnt make sense to me !

Bernice50

Hi Joanne D!

Spent all day hitting the redial button to speak to someone - waste of my day off....I did inform them of this change in her education back in July - spoke to a 'really nice woman'....I thought!!! Also I was one of the random selected to be 'investigated'...so I have been thru the mill here providing everything but my dirty laundry(actually, did get washing done on day off!!)
Again to get 2 letters in one day contradicting each other is madness....need a valium....

Let me know if you get paperwork sorted and perhaps I'll be inspired....

joanne_d_3

Its just a pain!

All i know is that for the rest of this tax year im £23 short per week !

Cant see how though because my circumstances have not changed ?

It only took a week for my new award to be sorted out but still no one seems to be able to tell me why my payments have dropped.