Problems setting up Netgear DG834G wirelessly....HELP!!

D3BB13

Just got the Netgear DG834G via AOL for braodband. Wprks fine for a wired connection, but won't connect wirelessly, even with 26 character key.
Has worked once for about 5 mins, and now I'm at the end of my ntether! Can anyone help with an idiot's guide to getting this thing connecting wirelessly.......before I go mad!:mad:

Browntoa

have you tried letting Windows manage your wireless connection ??

it's often easier to set up

D3BB13

yes...have tried this - it waits for the network tjm doen't connect. This is driving me nad

D3BB13

mad...even

Chippy_Minton

Get it working with wireless security disabled and SSID broadcast enabled first.

Then we can worry about security.

gaming_guy

what about resetting it on the back? through the pinhole/button?
PLEASE NOTE : YOU WILL LOSE ALL SETTINGS AS THE ROUTER WILL REVERT BACK TO FACTORY DEFUALT SETTINGS

D3BB13

If I do this, what will I have to do to re set it.....will I have to go through the whole AOL set up CD for the router again? Sorry if I sound clueless.....just not a techie, so any adfvice for a damsel in distress greatly appreciated!

exel1966

Have you tried ringing AOL ? Freefone number - 0800 279 6771

D3BB13

yes....last night and the night before and they were worse than useless

exel1966

D3BB13 wrote:

yes....last night and the night before and they were worse than useless

Try again, when you get through ask to immediately be put through to level 2 or 3 tech support.

D3BB13

i was through to level 3 support last night....they still were useless

my network shows on my laptop as being in range and when I press connect and enter my 26 caracter key I geta window saying please wiat while windows connects to the network.....goes for a few seconds then returns to the 'view wireless networks' screen, with my network showing as in range, butr still disconnected.
this really is driving me nuts!