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Problems setting up Netgear DG834G wirelessly....HELP!!

Just got the Netgear DG834G via AOL for braodband. Wprks fine for a wired connection, but won't connect wirelessly, even with 26 character key.
Has worked once for about 5 mins, and now I'm at the end of my ntether! Can anyone help with an idiot's guide to getting this thing connecting wirelessly.......before I go mad!:mad:
«1345678

Comments

  • Browntoa
    Browntoa Posts: 49,599 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    have you tried letting Windows manage your wireless connection ??

    it's often easier to set up
    Ex forum ambassador

    Long term forum member
  • D3BB13
    D3BB13 Posts: 196 Forumite
    yes...have tried this - it waits for the network tjm doen't connect. This is driving me nad
  • D3BB13
    D3BB13 Posts: 196 Forumite
    mad...even
  • Get it working with wireless security disabled and SSID broadcast enabled first.

    Then we can worry about security.
  • gaming_guy
    gaming_guy Posts: 6,128 Forumite
    1,000 Posts Combo Breaker
    what about resetting it on the back? through the pinhole/button?
    PLEASE NOTE : YOU WILL LOSE ALL SETTINGS AS THE ROUTER WILL REVERT BACK TO FACTORY DEFUALT SETTINGS
  • D3BB13
    D3BB13 Posts: 196 Forumite
    If I do this, what will I have to do to re set it.....will I have to go through the whole AOL set up CD for the router again? Sorry if I sound clueless.....just not a techie, so any adfvice for a damsel in distress greatly appreciated!
  • exel1966
    exel1966 Posts: 5,042 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Have you tried ringing AOL ? Freefone number - 0800 279 6771
  • D3BB13
    D3BB13 Posts: 196 Forumite
    yes....last night and the night before and they were worse than useless
  • exel1966
    exel1966 Posts: 5,042 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    D3BB13 wrote:
    yes....last night and the night before and they were worse than useless

    Try again, when you get through ask to immediately be put through to level 2 or 3 tech support.
  • D3BB13
    D3BB13 Posts: 196 Forumite
    i was through to level 3 support last night....they still were useless

    my network shows on my laptop as being in range and when I press connect and enter my 26 caracter key I geta window saying please wiat while windows connects to the network.....goes for a few seconds then returns to the 'view wireless networks' screen, with my network showing as in range, butr still disconnected.
    this really is driving me nuts!
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