Mobiles.co.uk

flyp

Can somone tell me is they have had any bad experinced with the company? Also how do i know how much cashback do i get as i am unsure when and how often i have to send the bills off.

Thanks

Silk

flyp wrote: »

Can somone tell me is they have had any bad experinced with the company? Also how do i know how much cashback do i get as i am unsure when and how often i have to send the bills off. I am considering getting the Htc Wildfire soon.

Thanks

Hi Flyp,
Loads of threads on here regarding this company heres a few but the list needs updating for the last couple of months
https://forums.moneysavingexpert.com/discussion/1848579
https://forums.moneysavingexpert.com/discussion/1881471
https://forums.moneysavingexpert.com/discussion/1948587
https://forums.moneysavingexpert.com/discussion/1946585
https://forums.moneysavingexpert.com/discussion/1952517
https://forums.moneysavingexpert.com/discussion/1955799
https://forums.moneysavingexpert.com/discussion/1911469
https://forums.moneysavingexpert.com/discussion/2238117
https://forums.moneysavingexpert.com/discussion/2227731
https://forums.moneysavingexpert.com/discussion/2199761
https://forums.moneysavingexpert.com/discussion/2204219
https://forums.moneysavingexpert.com/discussion/2213139
https://forums.moneysavingexpert.com/discussion/2191187
https://forums.moneysavingexpert.com/discussion/2086797
https://forums.moneysavingexpert.com/discussion/2179549
https://forums.moneysavingexpert.com/discussion/2293889
https://forums.moneysavingexpert.com/discussion/2497717
https://forums.moneysavingexpert.com/discussion/2189277
https://forums.moneysavingexpert.com/discussion/1849823

Don't attempt to use cashback unless you know exactly what you are doing

flyp

Thanks for that. I have looked into and worked out how much cashback and when i have to send the company the bills.

DarkConvict

Cashback is always a risk. If you cant afford it without cashback do not risk it.

Mobiles.co.uk do have a poor reputation, i advise you go with a highstreet store like phones4u or carphonewarehouse incase you have issues.

flyp

Yeah it is and i should be able to afford it going to get a job soon. Is there any good stuff to say about mobiles.co.uk. Will have a look at them.

DarkConvict

mobiles.co.uk nearly always has the best deal, the problem is getting them to pay out on it. If your missing £250+ cashback it becomes the worst not the best deal

flyp

Yes but if i send the bills to them on time, there shoudnt be a problem in theory. I want to get a good deal and they are offering a really good deal thats the thing.

Lynsey

Silk wrote: »

Hi Flyp,
Loads of threads on here regarding this company heres a few but the list needs updating for the last couple of months

Have you had the list on a hot wash Silk??
It looks like it's shrunk.

:rotfl::rotfl::rotfl:

Lynsey

Silk

Lynsey wrote: »

Have you had the list on a hot wash Silk??
It looks like it's shrunk.

:rotfl::rotfl::rotfl:

Lynsey

I's a bit like me :wave:

:rotfl::rotfl::rotfl:

Guys_Dad

flyp wrote: »

Yes but if i send the bills to them on time, there shoudnt be a problem in theory. I want to get a good deal and they are offering a really good deal thats the thing.

50:50 chance of hearing from you again in a few months then!

For the record, my current cashback (well not mine but one I am handling) paid out on the first payment and the 2nd is due soon. So no personal problem with me.

But I have seen over the last couple of months an increase in the number of threads on here specifically about non-payment of claims. Last year and earlier this year it was predominantly about other issues such as changing t&c and slow payment. Non payment and then not responding to email/letters is another matter and I certainly won't use them again until they have improved that.

Make your own mind up but read the threads and, in the death, ask yourself the following "Am I prepared to and do I have the ability to go through the LBA/MCOL/court route to get my cashback?".

If "Yes", then take the deal. And, of course, add Quidco to the equation. (Possibly, but, again, don't bank on it!)

pauldono

I have been through an absolutely dreadful time with Mobiles.co.uk so please be very wary of their cash back schemes. I dutifully and systematically converted the right bills to PDF and then sent through their on line email. I followed all their rules and deadlines to the letter but they have a range of techniques to avoid paying your money. These include:-

• Not responding at all and then when you do query your payment say they never received the original correspondence.
• Say the bill was not sent in time.
• Say the PDF did not come through.
• Do not provide a digital receipt thereby ensuring you have no proof (unless you do recorded delivery).
• Insist you can only communicate through email ('to keep costs down') ensuring there is no one person to liaise with as emails are signed annoymously.

I could go on and I will ensure I use recorded delivery in the future but to give you a scale of how difficult they are to deal with, I sent over 60 emails and I have become very distressed by the idea that I was naive to think such a big profile company would be legitimate.

They obviously do not always 'lose' claims but if you think that if they just avoided paying for a fraction they are still make a significant saving.

PLEASE AVOID AT ALL COSTS