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HTC Desire Vodafone 500mb Fair Usage Policy

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Comments

  • Yolina
    Yolina Posts: 2,262 Forumite
    edited 16 June 2010 at 4:33PM
    Congrats on getting banned from the VF eForum :D I'm also on "borrowed time" on there (had 3 warning weeks ago and been told that they *should* have banned me but they gave me an extra warning, next strike and I'm out though)

    Edit: email them back and ask them why they're not being consistent with banning lol

    Edit 2: this is what they sent me:

    date18 May 2010 13:10
    subject:Your eForum Post

    Unfortunately we’ve had to remove your post from the forum today as your post contravenes the eForum terms & Conditions. On this occasion, we are going to issue a third and final warning, which is one more than we normally would. If you post in this manner again, we will permanently suspend your ability to post on the eForum. We understand your frustration, but the eForum is, at heart, a technical help forum and this type of content is not appropriate and will be removed in accordance with the terms & conditions.

    Yours sincerely

    Vodafone eForum
    Now free from the incompetence of vodafail
  • N20Y1D
    N20Y1D Posts: 2,061 Forumite
    Part of the Furniture Combo Breaker
    edited 16 June 2010 at 4:36PM
    i am not even allowed to view the forum now:
    You are not allowed to visit this forum.
    TESCO EVERY LITTLE change to the t&cs HELPS
  • N20Y1D
    N20Y1D Posts: 2,061 Forumite
    Part of the Furniture Combo Breaker
    Yolina wrote: »
    Congrats on getting banned from the VF eForum :D I'm also on "borrowed time" on there (had 3 warning weeks ago and been told that they *should* have banned me but they gave me an extra warning, next strike and I'm out though)

    Edit: email them back and ask them why they're not being consistent with banning lol


    haha done, i will have to annoy them via twitter and email now i guess ;)
    TESCO EVERY LITTLE change to the t&cs HELPS
  • Yolina
    Yolina Posts: 2,262 Forumite
    N20Y1D wrote: »
    i am not even allowed to view the forum now:

    Now that's totally unfair, can you access it from your phone if you don't use you eForum log on?
    Now free from the incompetence of vodafail
  • essex_chris
    essex_chris Posts: 122 Forumite
    Banned? How do they stop you even viewing it? Logging in yes, but entirely banned? That's ridiculous.

    Personally i wouldn't post in the same way you have done, but then on the other hand if they do that to enough people it's more likely to draw attention to the fiasco
  • reech
    reech Posts: 58 Forumite
    Since you can no longer visit their forums for 'advice and support' are they willing to cancel your contract? After all, they've made it quite clear you're not wanted... Hey, it's worth a shot ;)
    ---reech!
    (looking for food!)
  • vixmony
    vixmony Posts: 252 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    can someone, just help me rationalise, what this actually means, as am starting to get mudled up again:(. -
    "You will not be able to terminate unless we have sent you a notice of
    our intention to charge you for out of bundle data usage. If after
    receiving this notice you feel that this has increased your total usage
    charges by more than 10% then you will need to write to us informing us
    that you want to terminate your contract.We then review any termination requests in line with the 10% increase on
    an individual basis"
    1)so what this means is basically, should they decide, to charge me 5pound , for every extra, 500mb, i use outside my 500mb, fair usage, i can then cancel. Also i never have any extra charges, at all on my vodafone bills, since a year ago, i always pay, 35 pounds a month, and am always careful, so this means, i will definatly be affected.
    2)I have already recieved, a warning about going over, so i should just continue, caning it as usual, or there are other sneaky bits i should be aware of.
    3) Also if this month, i use 750mb, then next month, i use below, the 500mb, then the following i use 1,5gb, what impact will this have on me cancelling?. my maths, is not very good, so a charge, of lets say 5pounds, for an extra 500mb, is over 10%, hey?.
  • N20Y1D
    N20Y1D Posts: 2,061 Forumite
    Part of the Furniture Combo Breaker
    Yolina wrote: »
    Now that's totally unfair, can you access it from your phone if you don't use you eForum log on?

    I can access it, provided I'm not logged in, seems very petty.
    TESCO EVERY LITTLE change to the t&cs HELPS
  • 330d
    330d Posts: 629 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    Whats the best way to to use as much web usage as possible? Torrents, youtube?
  • N20Y1D
    N20Y1D Posts: 2,061 Forumite
    Part of the Furniture Combo Breaker
    Just seen this on the roaming charges thread on the eforum:

    http://forum.vodafone.co.uk/topic/60376-vodafone-roaming-charging-changes-question-thread/page__view__findpost__p__412057
    Hi guys,

    To clarify the points that have been raised here, I'll bullet-point them below

    The new roaming charges took effect on the 15th of June, as per the details here.
    These changes only affect people using Mobile Internet on your phone. Users of Mobile Broadband are unaffected.
    Roaming, as a service, does not form part of your contract - this is why you will not find roaming costs listed in your price plan, or terms and conditions, and why you are charged for roaming as an entirely different rate on top of your price plan. As such, the 10% rule does not apply, and you will not be able to use these changes as leverage for early termination of your contract without fees. If you disagree with the new charges, then simply disable data roaming on your handset.


    Jon

    eForum Team

    Sounds like the mythical FUP "standard rate"
    TESCO EVERY LITTLE change to the t&cs HELPS
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