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HTC Bravo renamed Desire, released March 26th

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Comments

  • BillScarab
    BillScarab Posts: 6,027 Forumite
    Thank you that sounds promising. I had an email to say my order had gone to the warehouse but haven't heard anything since. Hopefully it will be waiting for me when I get home.

    If 1GB isn't enough on the Desire people with Vodafone or Orange contracts are going to be stuffed with a 500MB limit.
    It's my problem, it's my problem
    If I feel the need to hide
    And it's my problem if I have no friends
    And feel I want to die


  • karatedragon
    karatedragon Posts: 1,148 Forumite
    I have just telephoned where I purchased my handset from and they were most concerned that people may be being put onto the incorrect system for the T-Mobile Android O/S. They have looked at the forums mentioned on here.

    The operator has told me that she will look into it and tell me what the situation is by the end of today. Her opinion was that T-Mobile should put people on the right system for the Android handset regardless of whether people go to them direct or via a reseller
  • bubblesmoney
    bubblesmoney Posts: 2,156 Forumite
    Part of the Furniture Combo Breaker
    Keith wrote: »
    I ordered yesterday from Mobiles, I called to check they had t-mobile in stock then ordered via the website to get the quidco cashback. The phone arrived this morning :D
    can you give a link to the website please. as am getting annoyed with the delays from 3 network. i ordered last week wed/thursday and was initially told 22nd delivery then yesterday when i called to check they said might not get even by end of april! so exploring other options now as am sick of their excuses, every time i speak to some one at 3 network, i have to go through the whole story again and they just cant get it right what package they offered me and agreed with me. so still dont know if and when the phone is being delivered.
    bubblesmoney :hello:
  • bubblesmoney
    bubblesmoney Posts: 2,156 Forumite
    Part of the Furniture Combo Breaker
    Just had a text from 3 this morning stating my phone will be delivered between 13:46 and 14:46 (??). Nice, as there will be someone home and it's technically 2 days early! I'd been told 22nd April.
    when did you place your order with 3 network. i placed orders for 2 htc desires on upgrade plans last week around wed/thursday and was initially told 22nd delivery but yesterday when i called to check, i was told out of stock and they dont know if they will get it in april! so exploring my options. could you please tell me when you ordered and whether it was an upgrade. looks like the other networks have delivered today so am going to call them today again.
    bubblesmoney :hello:
  • karatedragon
    karatedragon Posts: 1,148 Forumite
    edited 20 April 2010 at 3:36PM
    I have had an email response from the place where I purchased my Desire from and have been told the following......

    "I tried to ring you but there was no answer or voicemail so I thought I
    would email you to let you know my findings.

    You've obviously done your homework and I won't spout any well you know.

    I spoke to T-Mobile and basically they connect 3rd party customers on
    the 1gb connection with android handsets.
    Now the man I spoke to said that he has an android handset and it runs
    fine on a 1gb connection.
    But they do not connect you to the 3gb connection, you would have to get
    a 'sock' added on for £5 extra.
    So I know it sounds bad that I am in essence putting you off buying from
    us, but you are one of the few customers who have bothered to do their
    home work and we wish that we had more customers like you! So I don't
    want to give you any sales jargon and I want to be honest with you.
    I hope this has answered your question and if you need anything else let
    me know.

    Sincerely,
    Customer Service Advisor

    BuyMobilePhones.net
    Contract House, Turnpike Business Park, Alfreton Derbyshire DE55 7AD.
    Tel: 0844 880 8100 Fax: 0844 880 8101"
  • karatedragon
    karatedragon Posts: 1,148 Forumite
    I think it is utterly disgusting on T-Mobile's part and completely disadvantages resellers of the service. Not only that it appears that the re-sellers don't know this fact it appears T-Mobile have not told them. Nowhere does it say in the advert for my "deal" that actually you will be put on the wrong service for your handset by the airtime operator.
  • bubblesmoney
    bubblesmoney Posts: 2,156 Forumite
    Part of the Furniture Combo Breaker
    see all the 3rd party deals with Tmobile one gets on omio ( omio dot com ) or via cnet uk http://mobiledeals.cnet.co.uk/phones/htc/desire/ . all those deals clearly say 1gb allowance for desire deals with Tmobile desire package even though desire is an android phone
    bubblesmoney :hello:
  • karatedragon
    karatedragon Posts: 1,148 Forumite
    That may be the case but no matter where you buy the handset from you should be put on the correct system for it.

    You don't buy a car with square wheels.

    I will ring T-Mobile and ask their complaints section their opinion on it. And I will be cancelling my order and I wil lgo to a totally different operator on principle.

    Goodbye T-Mobile/One2One after 14 years of patronage.
  • Keith
    Keith Posts: 2,924 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    can you give a link to the website please.

    (Odd?!) !!!!!!!!!!!!!!!!!!!! (it's www. mobiles co uk dots in the correct place) go via www.quidco.co.uk for the chance of £50 cashback.
  • bubblesmoney
    bubblesmoney Posts: 2,156 Forumite
    Part of the Furniture Combo Breaker
    stulaunch wrote: »
    OK Received Desire yesterday, fantastic phone.

    Regarding the Internet allowance, as mine was from mobiles.co.uk i thought i better ring and check with Tmobile that i was given 3gb month allowance.
    I was told i was only on the 1gb month by Tmobile and they were quite adamant it was carphone warehouse fault and to take it up with them or pay an extra £5 a month for the 3gb booster.
    I argued quite strongly that my contract was with them on an Android phone and should be on 3gb month.
    Still no joy.
    Asked to speak to manager and they said i would get a call back later today but that even the manager would say exactly the same.
    Hey presto within 1 minute i got a call back sayiny they are extremely sorry and they would put me on the 3 gb month plan at no extra charge.
    I took the 600 mins /500 text with u/ltd web from mobiles.co uk and she said because the web was included with this i was entitled to another free booster, so i added u/ltd calls to landlines.

    I think it is important for everybody to check what web you are given for reading other forums all 3rd party outlets are only giving 1gb per month, but remember that on the 1gb month web the download speed is throttled.

    But be aware that you will have to argue and persist with them to get 3gb.
    how long is the contract for?
    how much did the handset cost?
    what is the monthly fee and is it inclusive of VAT?
    when did you order? i note that you got delivery yesterday.
    did your reseller say you would get 3gb? i am enquiring as the 600xnet plus 3gb internet and unlimited landlines looks like a good deal and i might be interested in that option and ask 3 to stuff their upgrade offer to me as am getting !!!!ed off with their (3 network) upgrade delivery delays and attitude.
    bubblesmoney :hello:
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