Reclaimed Bank Charges SUCCESS stories

newcook

Hairy_Hogg wrote:

Bank: First Direct
Amount Reclaimed: £836
Amount they paid: £655

Hairy Hog (great name btw!) I am currently waiting for first direct to repay me my charges – I received a standard letter stating they were sorry I had a complaint etc blah blah and would be in touch within 10 days – did you receive a similar letter? How long did the claim take?? Sorry to be nosey!

mishan_2

Does anyone have any wording that I can put on the allocation questionaire in the G Section for Other Information? Also, is there a template letter for refrusing a partial claim once they are aware of the court action?

Any help appreciated!

law_333

Barclays

claimed £785
rewarded £410

i know its (48%!) below the money owed but i need some $$$ for xmas!

chuffed with that. wasnt expecting any!

just got to wait for it to go in.......

newcook

law_333 wrote:

Barclays

claimed £785
rewarded £410

i know its (48%!) below the money owed but i need some $$$ for xmas!

chuffed with that. wasnt expecting any!

just got to wait for it to go in.......

are you not going to bank that and say to the bank 'thanks v.much i'll have that as part payment but I want the rest asap please??!?!'

symesd

I got 2 letters back from Natwest today; from 2 different people, one response for each of my accounts I have made a claim for; what a suprise the content of the letter was identical. :rolleyes:

Does this mean that they are now getting so many letters about requests for refunded charges that they have set up a standard letter......:j

They have promised to be in contact with me again by the 29th Dec with either a full response or a further update.

Is this normal... does this look hopeful, I know Natwest are not good at paying out.

:snow_grin :xmassign: :xmastree:

Hairy_Hogg

Hairy Hog (great name btw!) I am currently waiting for first direct to repay me my charges – I received a standard letter stating they were sorry I had a complaint etc blah blah and would be in touch within 10 days – did you receive a similar letter? How long did the claim take?? Sorry to be nosey!

I received the 10 day letter on the 7th December and the letter with the offer arrived today dated the 11th December. Hope that helps

mpw

Hi all
Can anyone tell me if it is possible to claim back charges for the six years even if I have closed the bank account down of my own accord nearly a year ago.
thanks mpw

newcook

mpw wrote:

Hi all
Can anyone tell me if it is possible to claim back charges for the six years even if I have closed the bank account down of my own accord nearly a year ago.
thanks mpw

yes you can - i am claiming from first direct and I left them about 3 years ago... if anything it is better to not be with the bank as you haven't got the worry that they will close your account!

mpw

Thanks newcook

mpw

ljhhuk

I wrote to Citibank using your template letter to claim £50 plus interest. I posted it first class on a Friday and the money popped into my account on the following Monday. They did not pay the interest but I was impressed with the speed. They sent a letter saying that it did not set a precedent and was a gesture of goodwill.
I am very happy with this result.