Reclaimed Bank Charges SUCCESS stories

steviebee_2

Sent letter and £5 standard cheque to hbos for statements 3 or 4 weeks ago phoned them today and the cheque just cleared last night or today, any ideas when i should recieve my statements???

Twinkly

steviebee wrote: »

Sent letter and £5 standard cheque to hbos for statements 3 or 4 weeks ago phoned them today and the cheque just cleared last night or today, any ideas when i should recieve my statements???

How long is a piece of string ?

Timescales vary between banks but the deadline for responding to your request is 40 days so allow this time before issuing complaint to the Information Commissioner in the absence of a response.

Good luck

smallpiper

Another victory (second day in a row) not had to resort to court, yet.

The Halifax have sent me a rather polite letter offering £1,028 (what I had asked for!)
Thank you Martin Lewis and the team :money:

suew123_2

andrew55 wrote: »

I sent my first letter to halifax on 27th feb, got a reply dated 5th march, second letter has now been sent but no reply, it seems they are quite erratic, some people get theirs settled quickly, others a lot longer

tHINK WE MAY HAVE CROSSED WIRES IM ALREADY AT COURT STAGE WITH MCOL IM REFERRING TO ACKNOWLEDGEMENT FROM hALIFAX THROUGH COURT AS TO WHAT THIS MEANS WHETHER THEY WILL DEFEND OR JUST COUGH UP MONEY

rufrokx

Have just received two letters from the Halifax relating to two separate accounts, they are refunding £2004 on one account and £881 on the other. Exactly the amounts I asked for. :beer:

It has taken just under three weeks, four letters from me, and one letter from the Halifax acknowledging my "complaint". :rotfl:

However, although they say they will be making the refunds to both accounts, they also state that this will be within the next 14 days. So no money received - yet.... :mad:

Worse still they had the audacity to include leaflets with both letters explaining the very same bank charges, yet by offering the refunds they have effectively admitted that they are wrong! :mad:

andrew55_2

suew123 wrote: »

tHINK WE MAY HAVE CROSSED WIRES IM ALREADY AT COURT STAGE WITH MCOL IM REFERRING TO ACKNOWLEDGEMENT FROM hALIFAX THROUGH COURT AS TO WHAT THIS MEANS WHETHER THEY WILL DEFEND OR JUST COUGH UP MONEY

sorry!!! Not that far behind you, good luck:o

kazzadj

Natwest
Asked for £364 + interest
Paid full claim

Sent letter asking for money back & 14 days to respond- NOTHING
Sent next letter asking again & giving further 7 days- NOTHING
Filed court claim on 23rd Feb
Received letter 2 days later dated 22nd Feb offering £364 (full amt but no interest or court fee).
Kindly rejected as already filed court claim
Cheque received yesterday for £611!!! Which is chgs + interest + £80 court fee.

Chuffed to bits with my little success!!:money: Thanks Martin & everyone on here for the advice:money:

Jackswan_2

I though that this might be of interest reference Lloyds TSB credit card
(formerly Scottish Widows)
9th January - claimed £401.00 default charges.
19th January - charges not hidden, charging policy is fair, ultimately it is only
a Court that can decide whether a term is unfair in legal terms
credit card services are free, late payments etc., cause us a
cost.reply from Bank
23rd January - my letter asking for payment, seven days to pay.
26th January - Banks position has not changed from 19th January letter.
5th February - MOCL online claim against Lloyds.
14th February - Acknowledgement of Service defending the claim, that no
monies are due to me.
26th February - Notice of Transfer of Proceedings to local court
2nd March - spoke to Brighton office (as Courts suggest) asking for
default charges plus court fee to be repaid.
5th March - letter from Lloyds offering to reduce the charges to the OFT
recommendation (which they don't agree with) of the £12
charge, meaning £139 plus interest totalling £160.38. This
was a different stance to their defence which stated that
no monies were due to me. My claim is £401, Court Fee £50, Interest £57.77 total £508.77
7th March - my letter confirming my tele. conv. of the 2nd requesting
settlement of £451 would end the matter. This obviously
crossed with their letter.
9th March - Allocation Questionnaire completed by Lloyds
15th March - my AQ completed and returned to Court.
16th March - contacted local Court to check if they had received AQ
Informed that all Bank cases now transferred to Cardiff
County Court to be dealt with by a District Judge who is
only dealing with Bank cases.

jonny75_2

Anyone had any similar experience? Please? Or any advice?

jonny75 wrote: »

I tried to post this last night but I don't think it worked.

I have a claim with HSBC for £850. Went through the first letter, then the second letter, with no response. The same day I went to moneyclaim I received a letter saying they are looking into it. They have now offered £720. I would be happy to accept it, but I've paid moneyclaim £80 so in effect I am now owed £930. Is it too late to stop the moneyclaim process (bearing in mind when I search my claim it says HSBC have acknowledged it).

Have I jumped the gun? Should I try and get the £720 or ride this one out?

Twinkly

suew123 wrote: »

tHINK WE MAY HAVE CROSSED WIRES IM ALREADY AT COURT STAGE WITH MCOL IM REFERRING TO ACKNOWLEDGEMENT FROM hALIFAX THROUGH COURT AS TO WHAT THIS MEANS WHETHER THEY WILL DEFEND OR JUST COUGH UP MONEY

Acknowledgement of claim means just that, that they acknowledge the claim. If they dont file a defence after this within the allocated time then you win by default. If they do you will be sent a copy by the court. It is entirely possible that they will settle by phone or letter in the meantime and the success thread gives plenty of examples where they have done so.

Good luck