Reclaimed Bank Charges SUCCESS stories

paul1e

Fliss_M wrote: »

I am about to tackle HSBC for £1732 but am a little worried about what to do if they decide to take it to court. I know most settle before then but you are always worried that the first is going to be you. So what happens or what do you do once you get there? And would I have to appear in a small claims court of their choice so could be London or who knows where. It not going to stop me at mo but may make me pause later.

Not sure about the what to do in court as not got there yet, but the small claims court used would be your local court as you are the claimant and they are the defendant...

pcg_2

My claim letter sent in to Lloyds, and have received letter addressed to both myself and my husband from Customer services recovery saying sorry about your complaint! this is my claim only , he has never banked with Lloyds ever, I thought the data protection act forbade this type of thing.

rmas12

Hi all.

I sent a letter off to LloydsTSB 10 days ago, asking for £587.66 back in charges, today I recieved a letter back from basically saying they are investigating the claim and they hope to be completed within 2 weeks. However they also state it could be up to eight weeks.

Should I initiate letter two now or wait for another two weeks?

Twinkly

Fliss_M wrote: »

I am about to tackle HSBC for £1732 but am a little worried about what to do if they decide to take it to court. I know most settle before then but you are always worried that the first is going to be you. So what happens or what do you do once you get there? And would I have to appear in a small claims court of their choice so could be London or who knows where. It not going to stop me at mo but may make me pause later.

I think this post made last week may help:


http://forums.moneysavingexpert.com/showthread.html?t=393532

Top thanks to OP showmethemoney! for her post.

Twinkly

rmas12 wrote: »

Hi all.

I sent a letter off to LloydsTSB 10 days ago, asking for £587.66 back in charges, today I recieved a letter back from basically saying they are investigating the claim and they hope to be completed within 2 weeks. However they also state it could be up to eight weeks.

Should I initiate letter two now or wait for another two weeks?

The general consensus is to stick to your own timetable.
Good luck

aprile_2

Hi i bank with hsbc i hold a student account.
not long ago i went abroad and i used the cash machine
I was not aware that everytime i used the cash machine the bank woll charge me £1.75. I used the machine for little ammounts several times a day. can you immagine my surprise wen the statement came. can anybody please tell me if i can claim this charges back(or some of it) thank you

Jessie_M

louloujs wrote: »

Hi

If you sent it recorded delivery, you will be able to find out through Royal Mail online services the date they received it, keep a note of it. Personally, I would send a further letter saying something like, 'for your reference the letter sent on xx/xx/xx should have been dated xx/xx/xx but you note that they received it on xx/xx/xx.' just to cover yourself. But I would still keep to the same timescales. You could probably get hold of a fax number if you ring the bank (which one?) - that way you'll know that they've had that letter too.

Thanks Lou, I didn't send it by recorded delivery either. I think i'll re send it like you said and also send it by fax, nice idea that. The halifax bank is the one reclaiming from.

Again thanks for your reponse, much appreciated.

Jess

amandajay_2

Hi can someone tell me what i can claim back? can i claim any of the following? unpaid DD, account charge, O/Draft intrest, O/Draft excess fee, im just not sure

Twinkly

aprile wrote: »

Hi i bank with hsbc i hold a student account.
not long ago i went abroad and i used the cash machine
I was not aware that everytime i used the cash machine the bank woll charge me £1.75. I used the machine for little ammounts several times a day. can you immagine my surprise wen the statement came. can anybody please tell me if i can claim this charges back(or some of it) thank you

No this would be more than likely be classed as a service fee, since it was for a service provided, not a penalty.

wok_boy

Can you claim back charges for unpaid Standing Orders?