Reclaimed Bank Charges SUCCESS stories

pootle666

Bank: First Direct
Amount Claimed: £1027
Amount Paid: £952

Didn't pay difference of £75, as I had accidentally included a charge of £75 that they had already refunded.

No problem at all - did letter with list of charges, sent off, recieved a reply yesterday, about 2 weeks after letter sent. Amount refunded directly into my bank. No threats to close account, or similar. I am recommending it to all my friends.

BarmyBubba

Sent in my request earlier this week and how is this for a coincidence? My mate in the local pub is the one dealing with my request.

(By the way I live in Halifax and bank with the Halifax).

Legend79_2

HSBC
Claimed- £1027
Amount paid-917

I had a reply within 2 weeks after my initial request offering me £917 as a goodwill gesture. I accepted and the money was in my account withina further 7 days. Easy!

bscousegit

First direct
Amount claimed £2650.20
Amount refunded £2650.20

Had to claim through Moneyclaim - didn't actually reach the court stage, though FD put in a defence.
I was offered 1/2 intially but held out for the full amount.
Good luck to everyone else in the process of claiming

tooting_jane

Bank: Barclays
Amount Claimed: 100
Amount Refunded: 100

This is not really a refund of charges, but a compensation claim by me due to appalling service.

I moved to my current address 5 years ago and informed the bank of my change of address. They sent me statements to my new address soon after I moved. Unbeknown to me, they also kept my old address on their system as a correspondence address until recently. This only came to light when I needed a new telephone banking passcode.

After many months and many attempts at ordering a code (they never turned up at my current address) it came to light that my old address was still on the system.

I wrote a strongly worded letter pointing out that a letter from a bank such as Barclays was all that was needed to start off identity theft. I threatened to leave the bank, write to the Guardian Money page and report them to the financial ombudsman if they did not pay me £100 compensation. They just paid up! Extra holiday spending money for me this weekend!

Always complain!! I will from now on! :-)

Lozzle23

Bank: HSBC
Amt Claimed: £1361.00
Amt paid: £1225.00

I actually claimed this money on behalf of my husband. We wrote one letter to his local branch which they rejected- this took 1 week. They referred us to their Customer Complaints department. We wrote to them immediately and 6 days after posting the letter we received a letter offering £1225.00. I know we could have held out for the full amt but really we were just thrilled with that much. We just couldn't believe how easy it was. Especially after the lady in his local branch tried to put us off even trying to claim.

kfiggitt

Bank: WOOLWICH / BARCLAYS
AMOUNT CLAIMED: £440.00 (inc court fee)
AMOUNT PAID: £440.00

I wrote a letter and got offered £210.00 at first. Declined this then sent another letter to head office and got offered £360.00 which also declined, although my partner was saying take it. Then issued court claim and got offered £390. Then couple of days before due date to attend court got offer of settlement for £440!
So glad i stuck it out. Thats all thanks to support i got from the following websites:http://www.consumeractiongroup.co.uk/ & http://www.penaltycharges.co.uk/

Got any charges? Then go get them now & don't settle for less than 100% of your claim!!!

angieb1606

Bank - Hsbc
Amount Claimed £4.388.00
Amount Paid £5.425.35

Thanks To All The People On Consumeractiongroup I Wouldnt
Have Done It Without You All

ssymons

Hi - I have recieved a letter from NatWest with regards to my claim of around £4500.00 to say the charges are fair and offering me £630 as full and final settlement of all claims. Did you reply to say NO or did you send the court form straight away?

Thanks for your help all.

Absoluutbeginner

Bank: Co-op
Amount claimed: £497.50 + interest + court charges

Claimed via moneyclaimonline, they have filed notice to defend! I am bricking it, but will hold out, keep fingers crossed.