e2save problem (merged threads)

ric3vic

After all the messing about with claim 2 on one of my contracts (about which I posted above), today I received claim 1 on a second contract. To ensure this I followed junkie's advice as well as hitting the brief window between the two conflicting sets of terms, sending by special delivery and enclosing a covering letter listing their terms, the way I had met them, and pointing out that I had already sent a LBA or another contract (just to show willing!). THe cashback staff probably just had a good laugh at my anal expense, but they sent the cheque. When these contracts expire, no more cashbacks from e2save for me - and no more recommendations to other people either.

mobilejunkie

Let me order it for you and you won't have these problems! I've never stopped grabbing their deals or lost a claim in all my time with them - despite having to threaten on something silly on one contract.

Lynsey

Just a query, has anyone had the "automatic" first cashback paid directly as stated as per the "new T&C's", as in;

A credit of £136.00 will be raised automatically by cheque within 2 months if you do not cancel your contract. To gain the remainder of your cashback, you will need to claim for each instalment.



Lynsey

mobilejunkie

Many, many times - these t&c aren't in fact new. However, that was then; this is now.

Lynsey

Thanks, and all went according to plan????????????

Lynsey

mobilejunkie

Naturally. Though I did read of people who had to chase theirs for months. That was also pre-IIC days, although it's possible the IIC has been booted out by now (only a supposition - logically, just how long can someone inflict massive long-term damage on a company for short-term gain without suffering the consequences? Then again, this IS cpw and the IIC was put in place by others who are equally wise).

bassman

2nd Cash back received by me within 10 days of being received by them.......

hope 3rd 4th the and final are as simple(but wont hold my breath)

Thanks MJ and Quentin for initial help............after i lost my way a little

mobilejunkie

Don't lose it again and you'll be fine. Give them any excuse nowadays and you'll have problems! Others BEWARE!!

nicole136

anyone want to reccomend a cashback deal for me?!!!!

paulms1974

Please could someone help. (I have spent 3 hours reading through the thread on Price Match offers and am at my wits end with E2 Save!)

My contract began on 6th August 2007 and I sent in the December 12th bill , on 4th January 2008 by special delivery. It arrived on Monday 7th January as no-one was present to sign for it on Saturday 5th January.

I have wrote an LBA and E2Save have stated that my cashback claim period began on 3rd December 2007 and expired 30 days later. Am I within my rights to sue within original legal t+c's? (I still have their original e-mail with these on which was sent to me when I purchased phone)

Your help is much appreciated!
Paul