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Report Bank Charges successes and failures

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  • Hi

    I received a letter the other day from Northern Rock saying that they agree that I was mis sold PPI insurance. I have signed the form confirming that I agree and now I`m waiting for payment. Does anyone know how long it will now take for me to receive my money?
  • Hello
    My first time here! I'm owed £4500 from First Direct, gone down all avenues with template letters, court forms etc then the Court's ruling seemed to knock the wind out of my sails as it took a long time. Decided to write to F.O. but after 4 return letters and my next reply due I don't seem to be making any headway. Gone down the hardship route but all I get back is: "Sympathetic to your situation and understand the point you make, however ....... not obliged (First Direct) to refund any charges.
    Any ideas please? Don't want to give up (struggled too much).
  • grant38
    grant38 Posts: 6 Forumite
    edited 28 November 2011 at 2:25PM
    There are so many companies sharing data with "third parties" that it is likely they have gotten your number from somewhere where you forgot to tick a box saying "no third party" rubbish when you have filled out your form. However they should have the conversation at least logged on their system. Luckily you have closed the account down, so I would think that if any theives/scammers were going to take the effort to phone you they would atleast check to see what the finanical status of your account is.

    Just my opinion though. Hopefully you have been put at ease with the situation by now.

    I also requested my charges from halifax mid-november and have recently sent of a request to the FOS as halifax refused. fingers crossed. (funnily enough, I also closed my account in dec 2010).

    My Apologies I have been a severe noob, I am replying to MTK1983 on 13-11-2011
  • Hi all, I am hoping to claim back charges from Lloyds TSB (fingers crossed!) Do I send the letter to the branch I am registered with or the head office? And what number do you telephone if you wish to speak to someone in Lloyds regarding the claim? Thankyou in advance!
  • Lalaa wrote: »
    Hi all, I am hoping to claim back charges from Lloyds TSB (fingers crossed!) Do I send the letter to the branch I am registered with or the head office? And what number do you telephone if you wish to speak to someone in Lloyds regarding the claim? Thankyou in advance!

    I sent mine (well partners) to:

    Swallow House
    10 Swallow St
    BIRMINGHAM
    B1 2AL,

    2 weeks ago and have not recieved a reply, last week sent the same letter to: Customer Service Recovery, Charlton Place, Andover, SP10 1RE

    Not received a reply to that one yet....
    Member & fundraiser for Meningitis Research Foundation
  • I sent mine (well partners) to:

    Swallow House
    10 Swallow St
    BIRMINGHAM
    B1 2AL,

    2 weeks ago and have not recieved a reply, last week sent the same letter to: Customer Service Recovery, Charlton Place, Andover, SP10 1RE

    Not received a reply to that one yet....

    Actually today they have decided to make a manual payment of £80 into his account ?! No letter nor phone call or email I had supplied all but did claim £3214 ......... the mind boggles :o
    Member & fundraiser for Meningitis Research Foundation
  • Just got a cheque from MBNA for 2500 for PPI sold on my credit card :j:beer::T
  • jamsponge
    jamsponge Posts: 1,014 Forumite
    Part of the Furniture Combo Breaker
    Can anyone tell me how far back you can go to claim bank charges?
    I am a Dolphin Angel:A

    Swim far, swim fast, swim free.
  • Hello just to say I used martin's pro forma letter and sent copy of agreement and statements off to Halifax about 4 weeks ago !!!!! .... Yesterday I had a letter from Halifax offering me £2500 !!!! Wicked so so easy to do and like other people have said it only costs the price of a first class stamp !!!! Happy claiming !!!!:j
  • jamsponge wrote: »
    Can anyone tell me how far back you can go to claim bank charges?

    Its 6 years, or however long you have been with your bank if that is less.

    Anyone know what Nationwide are like on refunding now the courts ruled in their favour? I got £900 back form hsbc 2 years ago with 1 phonecall (before ruling) but am now hoping to claim back at least some of the £267 charged with nationwide in the past 6 months. I sent the template letter off last week and seeing as we were so skint today thought id try my luck with a phone call.
    The man i spoke to said there is no chance of getting any charges refunded but they are sympatheitc etc etc.
    I guess ill wait for a letter of reply and go from there but was just curious if they are likely to out of "goodwill" as they call it.
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