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Simply Electronics - WARNING
edited 30 November -1 at 12:00AM in Praise, Vent & Warnings
422 replies 341.3K views
I just wanted to alert all consumers to this electonic online retailer (simply electronics dot net) and its marketing practices. Now I'm not disputing they are cheap, which they are or that they are selling dodgy gear, which they are not. However, I bought a Canon Flashgun from them prior to Christmas as openly on their site they "Guaranteed Christmas delivery if you ordered by a certain time", which of course I did. I wanted to be sure so I sent them numerous emails stating the importance of delivery on time. Obviously they didn't deliver on time (not even close) and despite numerous emails never ever gave a reason. I am now so sure that they put this "guarantee" on the website to entice buyers knowing all too well they could not deliver on their promise and that most consumers would have no choice but to lump (I complained to PayPal who said if the item was received it was no issue for them) - I've also complained to their local trading standards officer who indicated they would investigate if more people complained. What's interesting is that consumers have little recourse if you shop and delivery isn't as promised. If you suffered the Christmas blues with this retailer, please post below, thanks!
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