Harry Hill Knitted Character

DrScott

Anthillmob wrote: »

and for those who say the emails are bouncing, tonight i received an email from 'sally' from the KC Team. not a bounce. persoanl email. moved by my comments i sent them regards the order i received just in time for christmas that wouldnt have been the be all and end all if it had arrived a bit late.

and how im pleased with the order.

which just feeds my suspicions that some one here are ling and bitter 'rivals' to the KC Team.

so folksNOT BOUNCING AND THE TEAM ARE TAKING NOTE

I'm glad that they are back up and running on the email front, it reassures me that I may receive my refund if they can still be reached. As for the 'bouncing', the Knitted Character team commented the following in their original post:

To address those who have received 'bounced' replies to our email.

We have had debilitating email problems since 28/12/09 which has caused the undeliverable status - we have been unable to contact the domain hosts due to the holiday period but our technical manager advises that any email sent will be stored on the server and retrievable

So, the bouncing of emails was acknowledged as happening by the seller themselves. Not a case of bitter rivals telling porkies!

dfh

DrScott wrote: »

I'm glad that they are back up and running on the email front, it reassures me that I may receive my refund if they can still be reached. As for the 'bouncing', the Knitted Character team commented the following in their original post:

To address those who have received 'bounced' replies to our email.

We have had debilitating email problems since 28/12/09 which has caused the undeliverable status - we have been unable to contact the domain hosts due to the holiday period but our technical manager advises that any email sent will be stored on the server and retrievable

So, the bouncing of emails was acknowledged as happening by the seller themselves. Not a case of bitter rivals telling porkies!

At last Dr Scott-Your true identity has been revealed.You are a bitter rival of Sally and you have been telling porkies !!!! LOL ! The great detective Antmobhill has uncovered this with her sheer genius !

Alias_Omega

Thread locked whilst i take a look at this.

Alias_Omega

Anthillmob / dfh -

Without falling into moderation of posts, I have removed 21 posts between yourselves, in the future can you keep this in private message.

theknittedcharacterteam wrote: »

The Knitted Character Team -

If you are linked to the company behind this, then you are too seek permission to post on MSE.

I have reported you to [EMAIL="abuse@moneysavingexpert.com"]abuse@moneysavingexpert.com[/EMAIL] for this fact.


and i have re-opened the thread.

Regards,

Alias_Omega

Alias_Omega

Board Guide Comment -

Private message received from Forum Member 'Helen1965' requesting thread to be opened again to allow update of thread.

The thread was locked this morning by the MSE Abuse team. If the thread is locked again, it will drop off the page.

Regards,

Alias_Omega

SCOOPER_2

another day still no email from theknittedcharacter team and still no character.

Helen1965

Knitted Character arrived today - plopped through letterbox in purple polybag, postage paid £1.28, postmark 31/12/09.

So... what was it the knitted character team were saying regarding their claim against Royal Mail in respect of non-delivery in time for Christmas???

Regardless of the quality of the product, if a company isn't able to honour a guarantee, then they shouldn't give one in the first place, let alone try and blame the postal services for their own failings.

jmo Helen

DrScott

Did anyone receive their Knitted Character today? I didn't.

EDIT: I think Helen has just answered my question. LOL.
Anyone else?

Helen1965

At least one other person did...

http://www.artiss.co.uk/2010/01/where-is-my-knitted-character#comment-883

same postmark as mine.

Anthillmob

email them again, if they were having reported problems then perhaps yours didnt get through