BT Connection Charges (merged threads)

FannyHill

How much is it to have a new piece of line from house to telephone pole and new inside wiring to main tel socket ?
This is if you have a working telephone but want a better BB connection.

Is there a flat callout fee or is there an hourly charge as well ?

Moffatt

FannyHill wrote: »

How much is it to have a new piece of line from house to telephone pole and new inside wiring to main tel socket ?
This is if you have a working telephone but want a better BB connection.

Is there a flat callout fee or is there an hourly charge as well ?

Are you sure renewing the dropwire (wire between pole and house) would improve broadband? I'm not entirely convinced it would and I would suggest consulting an expert before paying out.

JayB wrote: »

I have a BT line at my house, the main socket is in the kitchen and I have another socket in the lounge. Now the one in the kitchen works but the one in the lounge was changed to Virgin by the previous tenants, but before that it was BT.

Can anyone advise me what to do next to get it changed to BT as I want to use this line as my broadband connection.

Cheers

Is there any particular reason for this? If you want another BT line then it will be charged at the full 2nd line provide fee of about £119. It would be easier and much cheaper to use the pre-existing line in the kitchen.

FannyHill

Are you sure renewing the dropwire (wire between pole and house) would improve broadband? I'm not entirely convinced it would and I would suggest consulting an expert before paying out.




The problen with experts is that they are very good at telling you what can't be done.

I was told I couldn't get a sat signal behind D/G. Guess what I got a more than adequate signal at a time when I was unable to use an outside dish.

Obviously I don't know if what I suggested would work but I have read on forums from people who have had that done with great success especially those on very long lines that were a bit noisy and their voicecalls improved as well as their BB.

So back to the question how much would it cost new dropwire and new wiring to the main tel socket ?

normanmark

Depends, could run into the hundreds i'd say. But again theres no guarantee it would make any difference to the broadband speed.

JayB

Moffatt wrote: »

Is there any particular reason for this? If you want another BT line then it will be charged at the full 2nd line provide fee of about £119. It would be easier and much cheaper to use the pre-existing line in the kitchen.

Would I need a new line installed or would it just be a case of having the socket changed as there was BT there before Virgin was put there?

It would mean running a lot less cable from the kitchen to where the PC is.

Cheers

icefall

article about reconnection in this thread
http://forums.moneysavingexpert.com/showthread.html?p=6785019&posted=1#post6785019

BT gets its lines crossed with a fee for all

Home movers must pay £125, even if it is already a BT line. Miles Brignall reports


direct link here

http://www.guardian.co.uk/money/2007/nov/10/moneysupplement.internetphonesbroadband

Drunkstar

The 125 isnt just for a recon, its if ny work needs doing and on most moves thats no issue.

FannyHill

A lot of the people at BT are very good but their hands are tied they have to do what they are told.

When an engineer charges for a call out he knows that £200 is ripping the customer off but there's nothing he can do.

It's the people at the top that I blame.

It's all about the money honey.

Drunkstar

God I agree with that last post!!!!

FannyHill

I want the master tel socket moved but at over £200 for a BT engineer it's just not feasible. If they are the only ones allowed to do it what do you do your gassed ??????

p.s. No I don't want an extensiion that I can wire myself from the master socket.


I rang a guy I know who works for BT, he doesn't go out and climb up telephone calls and visit customers but he works in the exchanges on the tech side and he's constantly in a state of fear everytime I ask him about something to do with BT.
He just won't open his mouth about anything.