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BT Connection Charges (merged threads)

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  • Moffatt
    Moffatt Posts: 21 Forumite
    espresso wrote: »
    No because you do not have a master socket which needs to be supplied and fitted by BT e.g. an engineer will need to visit, which will result in a connection charge. You are only allowed to fit your own extension sockets, which can legally be wired to the master socket faceplate.

    Besides that, the charge is a flat fee regardless of work required. It will also be a bit obvious if there is an NTE5 on the wall and no connection to the distribution point.
  • Thanks for the replies. With the flats being 20 + years old I was thinking maybe only the sockets were removed but not out of the distribution point. If I did fit a master socket (ie from ebay) should I get some sort of tone when I plug a phone in to indicate it is linked to a distribution point or a voltage across some of the wires?

    Thanks

    Vertical
  • espresso
    espresso Posts: 16,448 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Moffatt wrote: »
    Besides that, the charge is a flat fee regardless of work required. It will also be a bit obvious if there is an NTE5 on the wall and no connection to the distribution point.

    Not according to BT's published price list here.

    :rolleyes:
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
  • Ypaymore
    Ypaymore Posts: 2,802 Forumite
    mikemono wrote: »
    I too am utterly fed up off all this. Having moved into a new build as a tenant I've got to connect the phone line. The £125 is not a problem it's being tied into BT for 12 months when I already had an account I wanted to transfer over!!! I'm contemplating T-mobile Web'n'Walk which does away with any phone lines, no wires...bliss!! http://www.t-mobile.co.uk/shop/mobile-phones/internet/laptop/ - any one with experience using this? I'd appreciate your opinions please.

    ta!

    Why want your existing supplier provide service at the new address then ?
  • Moffatt
    Moffatt Posts: 21 Forumite
    espresso wrote: »
    Not according to BT's published price list here.

    :rolleyes:


    Ok, now please show me where there is a price other than £124.99 for a single line residential provide?

    The price for a new line is the same regardless of whether the line needs to be connected in the cabinet or a new dropwire NTE and internal wiring need to be provided.

    The charge levied by Openreach is subsidised by BT Retail.
  • gt94sss2
    gt94sss2 Posts: 6,078 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Moffatt wrote: »
    The charge levied by Openreach is subsidised by BT Retail.

    No, its not - BT Retail charge more than what Openreach charge them - but I doubt there is much 'profit' in it for them after covering their own costs..

    Regards
    Sunil
  • espresso
    espresso Posts: 16,448 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Moffatt wrote: »
    Ok, now please show me where there is a price other than £124.99 for a single line residential provide?

    The price for a new line is the same regardless of whether the line needs to be connected in the cabinet or a new dropwire NTE and internal wiring need to be provided.

    The charge levied by Openreach is subsidised by BT Retail.

    I had already stated in post #570 that Vertical fool's situation "would result in a connection charge" but your statement "the charge is a flat fee regardless of work required" is incorrect, as it is possible to take-over service where no changes to internal or external wiring are required for nothing.
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
  • Well,

    I have A BT socket in my house.

    It has voltage there indicating it is connected to the exchange, Whoever lived here 2 years ago or before them had it connected.

    No I want them to turn it back on again 125 quid.

    They're having a laugh... Just cos they know they arn't going to get any money for call charged out of me.... isnt this a bit unfair.

    Lets rip eveyone off on bogus install charges so we can get some bucks in...

    Well thats what it feels like to me. BT will probablly admit that too as they massage my balls in their hands....

    Rob
  • Moffatt
    Moffatt Posts: 21 Forumite
    espresso wrote: »
    I had already stated in post #570 that Vertical fool's situation "would result in a connection charge" but your statement "the charge is a flat fee regardless of work required" is incorrect, as it is possible to take-over service where no changes to internal or external wiring are required for nothing.

    A take-over is not a provide, it is exactly what it says on the tin, taking-over a pre-existing circuit. There is in fact a nominal fee for this of about £6, paid by the CP.
    EDIT: A provision charge is raised if an engineer has to be sent any further than the exchange building to rpovide a phone line for an end user.
  • JayB
    JayB Posts: 33 Forumite
    I have a BT line at my house, the main socket is in the kitchen and I have another socket in the lounge. Now the one in the kitchen works but the one in the lounge was changed to Virgin by the previous tenants, but before that it was BT.

    Can anyone advise me what to do next to get it changed to BT as I want to use this line as my broadband connection.

    Cheers
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