BT Connection Charges (merged threads)

steeveecee

Just signed up for the same offer - many thanks!
The 10 calls a month... do they have to amount to a certain cost, or can I get away with 10 one second conversations?

Heinz

steeveecee wrote: »

The 10 calls a month... do they have to amount to a certain cost, or can I get away with 10 one second conversations?

http://forums.moneysavingexpert.com/showthread.html?p=19437265

BallandChain

Darth_Trader wrote: »

Thanks BallandChain - and to everyone else on this thread who has offered help and advice. I called BT, got passed onto COT, got the deal at £29.35. Superb!
(Just have to figure out how on earth to make 10 calls a month now - I'm more of a 10 calls per year person!).

You're welcome. I'm glad you got the deal. :T I don't know why they have told you that you have to make 10 calls a month (without looking back is it because this is for a business line?) I had an e-mail after I had rung BT to say that because we pay monthly direct debit we must make two inclusive calls a month. I think I can just about manage that as like you, I rarely use the phone.

Edited to add this snippit from BT e-mail to me:

To avoid being charged for this service, you need to make chargeable or
inclusive with BT. If you're billed monthly, you must make at least two
calls per month using BT. If you're billed quarterly, you need to make at
least six calls every three months using BT. If you don't, you may be
charged GBP 0.98 per month, or GBP 2.94 per quarter for this service.
Calls using BT Broadband Talk are not included.

If you're not currently making calls with BT, but would like to, please
call 0808 100 4041. If you'd prefer to make one-off calls that are
chargeable to BT, simply dial 1280 before you dial the phone number you
wish to call.

Heinz

BallandChain wrote: »

To avoid being charged for this service, you need to make chargeable or inclusive with BT. If you're billed monthly, you must make at least two calls per month using BT. If you're billed quarterly, you need to make at least six calls every three months using BT. If you don't, you may be charged GBP 0.98 per month, or GBP 2.94 per quarter for this service. Calls using BT Broadband Talk are not included.

That's the charge for 1571 and has nothing to do with the 10 calls requirement when you get the discounted installation.

Darth_Trader

Heinz wrote: »

http://forums.moneysavingexpert.com/showthread.html?p=19437265

Thanks for this. Instead of phoning takeaways and saying 'Wrong number', I was just going to phone BT on their 0800 800 150 number and hang up when I get the 'Please tell us your phone number so we can help you' message (x10). I'm presuming 0800 numbers are still free at anytime on a landline. But will they still count towards my 'ten-a-month'?

jhp

Darth_Trader wrote: »

Thanks for this. Instead of phoning takeaways and saying 'Wrong number', I was just going to phone BT on their 0800 800 150 number and hang up when I get the 'Please tell us your phone number so we can help you' message (x10). I'm presuming 0800 numbers are still free at anytime on a landline. But will they still count towards my 'ten-a-month'?

If you dont need to order takeaways call the speaking clock on
0207 043 1320. This definitely counts towards your 10 calls a month.;)

ld28_2

you can ask the post office to connect your line for you - it apears to be marginally cheaper than BT - but I have not found out yet why there appears to be a lack of competition for this service
sometimes BT does a special offer - if you can get by with mobile and mobile broadband until such time an "offer" becomes available?
don't agree that the cabling etc costs BT so much I am sure that the builder must pay and fit this as they must provide all services in a new property.
Perhaps its time to contact Ofsted about this matter?

ld28_2

sorry should have said this matter needs to be raised with Oftel (not ofsted!)

jhp

ld28 wrote: »

you can ask the post office to connect your line for you - it apears to be marginally cheaper than BT - but I have not found out yet why there appears to be a lack of competition for this service
sometimes BT does a special offer - if you can get by with mobile and mobile broadband until such time an "offer" becomes available?
don't agree that the cabling etc costs BT so much I am sure that the builder must pay and fit this as they must provide all services in a new property.
Perhaps its time to contact Ofsted about this matter?

Their are numerous suppliers that will arrange for a phone line to be connected and rent it to you.

The builder would not pay for the work in the exchange,and the wiring between the exchange and the property for starters.

jumpingj

billsavings wrote: »

Or you could just dial their geographical number direct from your mobile

0179 359 0308

That number is for BB Billing not COT