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BT 18 month contract
muimhneach
Posts: 1 Newbie
in Phones & TV
I recently moved back into the family house (long story). As I had a 12 month contract with BT from my previous house and as I had almost 6 months of the contract left I contacted BT to look at the options of either transferring the line or canceling the contract. The family home already had a BT socket but it hadn't been active for over 10 years as we had NTL/Virgin cable installed. I was told to move theline would be £129. When I explained about the cable they said they could do it for £29. The cost of cancelling the contract was £166. So I thought £29 plus 12 months rental at £12 a month. ( Sorry, I should have explained. Moving the line would mean resetting the counter on the contract to zero) was a slightly better deal then forking out £166 to cancel. So I rang back to tell them to go ahead and move it. Then I'm told that the price of £29 only applies if you agree to an 18 month contract:eek:. Reluctantly I agreed as I couldn't afford the £166 in one go. So the phone was connected (remotely) last week. Today I get my DD letter/contract which states that in order to keep my low cost of £29 for the 18 month period I have to make a minimum of 10 calls a month:mad:. This was never explained to me when I agreed it over the phone. Do I have any legal recourse over this? We are very low phone users. What happens if I forget one month and only make 9 calls? BT "your aving a larf":D
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Comments
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Make 10 successive (inclusive) calls on the first of the month to various takeaways and say, "Sorry, wrong number" when someone answers. Takes 5 minutes maximum.Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.0
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I have a similar contract. The wording of mine states that I must make a minimum of at least 30 chargeable or inclusive calls every quarter.
Am I correct in assuming that the free weekend calls count as inclusive calls?
Also are the special service calls that I make to 0844 numbers counted as chargeable by BT?0 -
Yes and yes.Am I correct in assuming that the free weekend calls count as inclusive calls?
Also are the special service calls that I make to 0844 numbers counted as chargeable by BT?Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.0
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