Orange Itemised Billing - £1.50 (merged threads)

heymylastnameislewis

has anyone had a response from the letter send under recomendations of onlyfair? i have sent mine over a week ago.

virgo17

espresso wrote:

Was it mentioned at the bottom of your June statement?

:T

Hi espresso,

Yes, it was stated at the bottom of the June bill that a £1.50 charge would be made but it now looks like it will not.

Cheers,

V.

espresso

virgo17 wrote:

Hi espresso,

Yes, it was stated at the bottom of the June bill that a £1.50 charge would be made but it now looks like it will not.

Cheers,

V.

Thanks, lets just hope that is implemented the same for all on this tariff, although some have already been conned into cancelling by the generic statement at the bottom of the bills!

:T

heymylastnameislewis

just to let anyone know who is still freting about itemised billing i had a phone call from orange the other day saying that they would refund me the £1.50 till the end of my contract, i turned them down and said i wish to cancel as ive had enough of them but if this is the right move i will have to see! but im not going to stay with them anyway do got nothing to lose! so if u want it refunded take the advice in this thread and write to them

indesisiv

I cancelled my itemised billing last month. However it was still itemised on this months paper bill and I wasn't charged £1.50 for it either.

paul_h

I also received my bill today for my 2 phones on Virgin OVP.

espresso wrote:

Thanks, lets just hope that is implemented the same for all on this tariff, although some have already been conned into cancelling by the generic statement at the bottom of the bills!

:T

Because I was assured by Orange CS that I would be charged the £1.50 per month for itemised billing, I cancelled it.

Anyway, July's bill is still fully itemised and no charge, despite cancelling it.

I suppose all's well that ends well, but do Orange actually know what day it is? I seriously considered moving to another company because of this - now it seems the message on the bill and the advice from CS was wrong...

TJJamal

Still good to have itemised billing with the number of conflicts I have heard that people have had with cashback, I would rather be safe than sorry.

Thanks

medic1978

I did not cancel the itemised bill. I've received my full itemised bill for this month and have not been charged the 1.50. I'm on one of orange's 200 xnet tarriffs.

Are they delaying implementation? or having second thoughts.......... we can but hope

heymylastnameislewis

has any 1 been sucessful in canceling their contract over this itemised billing?

Umer

medic1978 wrote:

I did not cancel the itemised bill. I've received my full itemised bill for this month and have not been charged the 1.50. I'm on one of orange's 200 xnet tarriffs.

Are they delaying implementation? or having second thoughts.......... we can but hope

I believe the are giving everyone 1 extra month to cancel it case people missed it last time. Next month you will be charged.