HATTON GARDEN METALS Feedback Thread

CoffeeCup

When did you use it ... Sent Friday morning 24th Feb - received confirmation price email Monday 27th
What did you send it ..... 20g (ish) gold, 20g (ish) silver
How much did it promise you .... £255
How much did it deliver .... £261
How efficient was the service .... Very efficient service and easy to use
If it didn't deliver the full amount, what was its reason....N/A
Anything else other people should know .... When I was sending it from my local post office, I was told the local jewellers were often sending packages there.

Was very sceptical about receiving so much money from them as I only sent a child's broken ring, broken necklace, two broken bracelets and a chain and bracelet which I'd had for 10 years and never worn due to it's 'funny' colour - never looked like gold to me, although it was hallmarked.
I sent gold and silver and weighed it on my kitchen scales roughly making it about 20g each, quite impressed with my scales as they appear to be quite accurate (need to look at my baking skills then...).

Thanks mse and previous posters for comments.

smartykay

I used Hatton Garden Metals on 27/2/2012
I sent approx(I thought) 20g 9ct gold and 5g silver(mostly broken or unwearable)
I was promised approx £260
I was paid £453
Very efficient service...no rip off......money was in my bank by lunchtime the next day
I received more than original quote because some of my gold turned out to be 18ct
Extremely happy with this company.Highly reccomended.

sugarmuffin

• When did you use it - Posted my gold yesterday
• What did you send it - 2 old bracelets, 2 pairs of earrings and a small heart locket (all 9 ct, all broken)
• How much did it promise you - I thought it was about 10 grams so expected about £127.00
• How much did it deliver - It was actually 18 grams so got £238.00!!!
• How efficient was the service - Extremely efficient, great communication. You know exactly what to do and what's happening next.
• If it didn't deliver the full amount, what was its reason - N/A
• Anything else other people should know - Go and get your old gold out now!!! This money has been put away into my wedding fund, it may even pay for my wedding dress!

lavenderqueen

Following the positive reviews posted here I decided to send in my gold on Monday 27th Feb. Used the recommended special delivery service and followed the clear instructions from their website and off went my items.
Was feeling a little apprehensive on sending as the total value offered was £2,250.( I paid £8.65 for the parcel to be insured for the maximum amount of £2,500)
It was a mixture of 9,14,18c gold necklaces, 1 gold full sovereign coin and 1 ounce 24c gold ingot and 1/2 ounce 24c gold ingot. Those 2 ingots were offered at £1616.87 weighing 47g.The total amount I was paid was £2276.81 into my bank account the following day 28th Feb.
I was delighted with the ease and speed of the process and would highly recommend Hatton Garden Metals.

pixo

When did you use it: Thursday 29th February 2011

What did you send it: 9K Gold (We weighed it @ 49g)
It had parts which where not gold in it, so they re-weighed it @ 41.40g

How much did it promise you: £600andsomething for my original weight

How much did it deliver: We received £514.40 for the new weight which i'm more than happy with.

How efficient was the service: Extreamly efficient. Sent off the gold at 17:04 on the 29th Feb, received payment at 12:00pm on the 1st March!!

If it didn't deliver the full amount, what was its reason: Weight differences.

Anything else other people should know: Its a brilliant, easy and really quick service.

19amytastic

• When did you use it - 29th February 2012
• What did you send it - mixture of broken and unwanted gold, 9, 18 and 20ct (KDM), at least half of it was from the middle east so non UK hallmarked.
• How much did it promise you - £985
• How much did it deliver - £1012
• How efficient was the service - Extremely efficient, money was in my account less than 24 hours after I had posted it. Really pleased with the service.

bute

Used these guys today excellent service I couldn,t track my parcel on rm site so decided to call to see if they received parcel got through to someone straight away she was very helpfull could tell me that parcel was received and payment would be sent out today. Their web site is very easy to use they get back to via email same day they receive goods and tell you exact weight and price. As I weighed the jewellery before I sent it and checked gold price today I am getting the exact price for the weight of gold.I would recommend them to anyone EXCELLENT SERVICE AND VERY EFFICIENT :-) :-D

bute

Used thes guys today EXCELLENT SERVICE AND VERY EFFICIENT.I weighed my gold before sending checked gold price today and their quote is exact :j Emailed to confirm and payment sent :j
All in all a great service I would highly recommend.

juestar

After much research, when looking to sell my old gold, I felt fairly confident about using Hatton Garden Metals. A speedy, honest and efficient service, I was paid the price quoted I would definitely use them again. excellent service.

ceejaysbag

Used HGM because of thread and advice on MSE - perfect service cannot fault it at all!