selling your stuff on Amazon - part 5

MattOsprey

I bought fantastic shlving from a local store that has closed. I put it up 3 days ago, put my 2500 books on the shelves and haven't sold a book since!!!

funkyfunkymonkey

Pro Merchants can login and get the pre-order list from this link.

https://secure.amazon.co.uk/exec/panama/seller-admin/download/preorder-report

funkyfunkymonkey

katchambers wrote:

Glad you found out how to search in excel - ctrl + f
it works in all applications including the internet, comes in useful sometimes.

Great tip, thanks :beer:

apprentice_tycoon

funkyfunkymonkey wrote:

Pro Merchants can login and get the pre-order list from this link.

https://secure.amazon.co.uk/exec/panama/seller-admin/download/preorder-report

all except me....

snax

Sold a cd on 31/05/06 and posted it the next day [COP obtained] ... just had an email from buyer asking when she is likely to receive delivery?... [had to happen sooner or later]

Would it be possible for someone to post a link to the relevant help section on Amazon as I've been searching for a while and keep getting lost by all the 'click links' to info which doesn't really describe the correct proceedure in such an instance.

I'm assuming that a refund to the buyer and a claim for compensation at the PO is the way to go - would just like to be sure I'm following correct proceedure

Any one had to do a claim from PO? ... what happens and what info do they require?

Regards to all
S.

funkyfunkymonkey

apprentice_tycoon wrote:

all except me....

Have you tried again? It didn't work for me originally and then all of a sudden it did.

Angela

apprentice_tycoon wrote:

all except me....

Me neither and i'm a pro

apprentice_tycoon

snax wrote:

Sold a cd on 31/05/06 and posted it the next day [COP obtained] ... just had an email from buyer asking when she is likely to receive delivery?... [had to happen sooner or later]

Would it be possible for someone to post a link to the relevant help section on Amazon as I've been searching for a while and keep getting lost by all the 'click links' to info which doesn't really describe the correct proceedure in such an instance.

I'm assuming that a refund to the buyer and a claim for compensation at the PO is the way to go - would just like to be sure I'm following correct proceedure

Any one had to do a claim from PO? ... what happens and what info do they require?

Regards to all
S.

Hi snax - as you say it's going to happen sometime.

I don't think that there is a page with instructions on how to get this sorted out.

The thing to do is refund first then claim from the PO. You need to go to the 'getting paid' section of your sellers account page, then to transactions and find this CD, there's a refund button on the page with space to write a few words.

Then get a claim form from your local PO, fill in the details of how much it cost and the postage etc and then return it to the PO....and wait. I don't think that they will refund your actual postage costs which is a tad annoying.

apprentice_tycoon

funkyfunkymonkey wrote:

Have you tried again? It didn't work for me originally and then all of a sudden it did.

When I first went pro I tried a few times and did things like logging out and then in and gave up after a few attempts.

I just emailed the customer services this afternoon, they came back quite quicky considering that it's a weekend - they didn't know why it didn't work either and asked me to try again and then report what the error message said - i've done that and I'll see what happens

princessmoneysaver

Still no sale since Wednesday MOAN MOAN MOAN (Please work!!!!!!!)