URGENT ADVICE PLEASE..is this illegal....

amy_pie

I have had 14.95 taken twice (1st august and now 1st sept) from my credit card which come up as "highstreetmax.com" and "streetmax.com" respectively, and each have the phone number 0845 026 1100. I am out of the country at the moment so can't call it, so tried the 2 websites then typed the phone number into google and landed here!

The thing is I've never even heard of Vista Print and having looked at the site I can't think of anything I ever would have bought on it. Also its strange its on my credit card which I don't use much - usually use my debit card.

Is there any other sites that do the same thing?
I will try to call the number ASAP and ask for refund. Have people had success with this or do they just cancel future payments?

Thanks

Lavababy

I bought a t-shirt and a pen from Vista print, Then a month later happened to notice an unusual entry on my credit card bill for Wards.com (for £9.95).
After some googling I found this payment was the same as all those listed here.
I eventually got a direct number (08456 722 002) and spoke to a lady. They cancelled my "membership" and said I'd get a refund. I did try and give her an earful on the moral issues with scamming money from people but she just said they don't force people to register.
I'm usually careful about these types of things but I've never seen anything as crazy as this.
I know some folks are saying if you are careful and remember this problem you can still get good things from them. Should we really be supporting such con artists!
Shoppers BEWARE!!

Spuffycat

I just checked my bank statement - and you guessed it -£9.95 to VPREWARDS.COM. I have emailed them just now asking for it back....it is an appalling scam, and I wonder if anyone has reported them to Trading Standards?

Did anyone get any luck with Watchdog??

LittleVoice

amy_pie wrote: »

Is there any other sites that do the same thing?

Interflora???

BYALPHAINDIA

That's been round the 'block' a few times Vista.

ekbaxter

I have now just noticed this, and have contacted my bank who've passed it to their fraud office and meantime stopped my card from it being used at all.....pain for me and I hope they get remprimanded and my money back, they said they will contact vista print direct, I will do what it takes to get all my money back!

woody2007

update on last posting. contacted vp rewards and clubprem.com about unauthorised payments . both replied with promise of refund within 2 working days. clubprem have refunded the £140 but still waiting for vp rewards to do so. hope u all get your money back!!

hollydays

amy_pie wrote: »

any other sites that do the same thing?

Thanks

One of the budget airlines,either ryanair or easyjet


They nearly caught me,managed to cancel in the nick of time after i clicked on it

MrsMcC_3

Can anyone please tell me the number you got through to to get a refund?

We've had 9 payments taken off by clubprem.com and they keep saying they will only refund 2 months payments to me.:mad:

Thanks

MrsMcC

superscaper

MrsMcC wrote: »

Can anyone please tell me the number you got through to to get a refund?

We've had 9 payments taken off by clubprem.com and they keep saying they will only refund 2 months payments to me.:mad:

Thanks

MrsMcC

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