URGENT ADVICE PLEASE..is this illegal....

Rex_Mundi

STROMA wrote: »

HELP :huh:

IV BEEN SCAMMED BY VISTA PRINT...EVEN THOUGH THEY SAY THEY CAN REFUND AND APOLOGISE FOR THIS HAPPENING........

IM GETTING BANK CHARGES....WHAT CAN I DO......

Well, you've sorted out Vista Print.

Now goto the Reclaim Your Bank Charges Board on this site to sort out your other problem.

Please don't use CAPITALS on a forum for a post,
it is regarded as shouting, and can be regarded as rude.

STROMA_3

thanks......sorry for shouting....just getting a little stressed....:huh:

kamranhussain

i am outraged vistprint have given my details to a website called "clubprem.com" and they have charged me £9.95 for a service i didn't know about or use. I went to the website and it asks me to enter my details to login in, what details?.

I have canceled my debit card before any more payments can be made.How do i go about getting my money back, some people in this forum got a refund put back on their cards, but my card is canceled, i am going to phone them up and complain and see if i can get my money refunded back into my bank account.

I cant believe that this has been going on for years, and they still are doing it.I also noticed all the so called partners of vistaprint you "supposedly" join up to and get charged £9.95 its a lie, all the websites such as "vprewards.com" and "clubprem.com" are all the same and i bet you vistaprint set them up to scam people, they all have the same web layout and have the same phone numbers you have to call 0845 672 2002.

I am going to phone the number and i will keep the post up updated.

dangeroussports

do it.
As Jean Luc Picard would say......"make it so"

ellboy76

1st May 2008, bank statement £9.95 clubprem.com.888888888888, it would appear that I have been scammed by VISTA PRINT also. How has this been going on for so long? Why have they not been stopped? oh yes they are not registered in the UK. I will be calling them and emailing them for the refund it seems that 0845 6722002 is the number to call. I have also sent an email to BBC Watch Dog, I suggest as many people as possible do the same. Lets get this stopped. :mad:

trisontana

ellboy76 wrote: »

1st May 2008, bank statement £9.95 clubprem.com.888888888888, it would appear that I have been scammed by VISTA PRINT also. How has this been going on for so long? Why have they not been stopped? oh yes they are not registered in the UK. I will be calling them and emailing them for the refund it seems that 0845 6722002 is the number to call. I have also sent an email to BBC Watch Dog, I suggest as many people as possible do the same. Lets get this stopped. :mad:

The trouble with contacting Watchdog is that next week is the last programme in the series until in comes back (hopefully) in the autumn.

You could contact BBC Radio 4 You and Yours, which also deals with consumer complaints and is broadcast every day.

Horace

Vistaprint are a Dutch company - I know this because my mate told me that she used them for all her business stationery when she had her own business. I keep getting emails offering me free business cards but I have always deleted them. I found them through Pigsback.com and feel sure that they harvested my email address somehow because I only went onto their site to have a look.

Anyway when I set up my own business I am not going to use them nor will I pay for my stationery because I shall get a printer to provide it free in exchange for free advertising:D

If folks have a problem with them then they should complain to their local trading standards dept at the council. Keep contacting Watchdog too.

Good luck everybody and thanks for the tip - I wont be using Vistaprint at all.

miss_trish

I've also been paying out money through subscription (that didn't realise!)

I've spoken to someone in customer services 0845 6722002 and they fully reembursed me.

superscaper

Horace wrote: »

Vistaprint are a Dutch company - I know this because my mate told me that she used them for all her business stationery when she had her own business.

That's not actually true. One of their two production facilities (other in Canada) are located in the Netherlands, but that doesn't really make it a Dutch company. They are based in Bermuda with offices in various countries. Your friend probably received some cards etc from the Netherlands (because that's one of the places they're produced) and assumed that's where the company are based.

It's like saying Dyson are a Malaysian company.

ellboy76

Following on from last message.

I have called 0845 672 2002 and cancelled the membership that I have not signed up for anyway. They will not refund the £9.95 taken from my account, but I guess at least it was only one debit. Apparently I agreed to this when I made the purchase from VISTA PRINT (my last order) and was then sent two emails confirming this membership never received of course. This makes me mad, how many £9.95 are they taking that are not being noticed. VISTA PRINT needs a health warning!!! Watch Dog I am sure will be back, I think the national press as well maybe?

https://secure.consumerdirect.gov.uk/reportascam.aspx