URGENT ADVICE PLEASE..is this illegal....

superscaper

juliet42 wrote: »

I feel this should be mentioned on Watchdog to warn everybody about the potential dangers of being subscribed to CLUBPREM.COM.

Watchdog have known about it for years, so you have to wonder why they haven't. As I mentioned, probably not entertaining enough for TV.

trisontana

superscaper wrote: »

Watchdog have known about it for years, so you have to wonder why they haven't. As I mentioned, probably not entertaining enough for TV.

How about getting in touch with BBC Radio 4's You and Yours consumer programme. This is broadcast for an hour , five days a week. surely they would have time to fit this story in?

superscaper

trisontana wrote: »

How about getting in touch with BBC Radio 4's You and Yours consumer programme. This is broadcast for an hour , five days a week. surely they would have time to fit this story in?

Apparently they already have talked about it so it doesn't look like it's made any difference to Vistaprint's practices or people's awareness of the "scam".
http://www.bbc.co.uk/radio4/youandyours/items/03/2008_05_wed.shtml

Maybe it's worth the people who've still fallen into it to contact You and Yours again for them to make a followup piece.

tractordave

They have had me as well.

It is really easy to be taken in by these guys, and should be stopped, just wish Vistaprint could make enough money printing rather than scamming.

Rang the 0845 number and my membership has been cancelled, then asked for a refund and was told I would need to write to VP Rewards, PO Box 587, Edgware, HA8 4DX. Guess thay are going to make it difficult and hope I give up.

This is the email they sent me, a which I should have read completely, but didn't...

Welcome to VistaPrint Rewards ! You're receiving this email because you accepted a special invitation to try VistaPrint Rewards . And remember, you are eligible to claim £10 Cash Back on your next VistaPrint purchase! Simply print out your order confirmation from your next VistaPrint order and post this to VistaPrint Rewards PO BOX 587 Edgware HA8 4DX together with details of your Membership ID, name, address and telephone number.
Start saving right now -- simply click the URL below and enter your membership ID number and post code to login!
www.vprewards.com
For your reference, your Membership ID number is: ??????????
Here are just some of the benefits and savings that await you:


l Great savings at John Lewis , Marks & Spencers and Woolworths with vouchers purchased through the programme.

l Enjoy discounts such as 50% off Choice Hotels and many more.
l Plus exclusive discounts from a variety of retailers and service providers. Offers available change monthly over the course of a year, so check back often. You could save thousands of pounds each year.

You'll find details on all these benefits -- and many others -- on the VistaPrint Rewards website. When making the most of your membership your savings will out weigh the cost of your membership to this fantastic money saving programme!
So take advantage of your VistaPrint Rewards benefits during your 30-day trial membership period. We invite you to use our services for the full 30-day trial period. If within 30 day you don't feel that our services and benefits are everything we say they are, simply log onto the website to cancel your membership. VistaPrint Rewards will automatically charge a membership fee to your card at the end of your 30-day trial period and, unless you cancel. The fee will then be applied on a monthly basis at the then-current fee each new membership month.
Important: Please save this email for future reference and bookmark www.vprewards.com for instant access to your benefits.

Yours sincerely,


Karen Heath
Membership Programme Director

becmetalwitch666

I just checked my credit card statement and i've had 2 x £9.95 payments taken out by vprewards.com in one month.

As with a lot of people i did not sign up for this and have called to cancel my "membership"

Im interested in having the payments refunded as it took me over my credit limit incurring a £12 charge and bad credit score.

papillon59

Just got this email I have sent them a email so hopefully it will be cancelled before they take any money

I am still within my 30 day free trial

Fingers crossed i don't get billed

I do not remember signing up to any deals nor did i get any emails from Vistaprint rewards other than the one below

You currently have a membership with VistaPrint RewardsSM, which gives you access to incredible savings at many of the UK's favourite retailers and service providers. You can save £££' in Homebase, Boots, Virgin Megastores and JJB just to mention a few.
And best of all, you have immediate access to all your money-saving benefits.
You can access all of your fantastic benefits online at: www.vprewards.com
If you are completely satisfied with VistaPrint Rewards and want to continue saving; simply do nothing and your access to great discounts will automatically continue. If you wish to terminate your membership simply login to www.vprewards.com with your member ID and postal code and click on the "My Account" link. Select "Membership Status" and follow the instructions on the website.
As a reminder, the next billing date for your £9.95 membership fee is 6/18/2008. Your account will be billed on or after this date, according to the membership terms you agreed upon.
Your membership fee will show up on your statement as follows:

WARDS.COM 0845 026 110

We look forward to serving you now and in the future!
Yours sincerely,
Karen Heath
Membership Programme Director

goldengirlno13

Exactly the same thing happened to me!! the money has been coming out since November and I didn't notice till this month!!!

I called 0800 028 8251 and helpful girl told me she would cancel it for me and request a refund but told me if I wanted to call the refund people direct I should call 0845 672 2002.

I called them and said I had called the 0800 number and been given their number, told her I wasn't aware that I had signed up for anything and was upset that this money had been taken without my knowledge. Straight away she offered to credit me back with 2 months and said that was the best she could do.

I figured 2 months was better than nothing but thought I'd chance it anyway. I told her I had read countless forums where people were saying the exact same thing as me and that they had all been give a full refund so I wanted to know why I wasn't being offered the same. She said it was the best she could do but could I hold. Of course I said yes!

She put me on hold for hardly any time at all then came back and said I would see a full refund on my credit card in 10 working days!!! :T (Fingers crossed it actually happens)

Good luck to everyone else and remember to let them know of the different forums of people who have had a full refund

papillon59

Looks like i was Lucky

Here is the email sent to me yesterday..... I will still check my bank account just in case!

As you have requested, this email confirms that your membership in VistaPrint Rewards has been cancelled per your membership terms. Your cancellation was processed on 06/05/2008. You do not need to do anything else to cancel your membership.
We thank you for your interest in VistaPrint Rewards, and we hope your membership experience was a positive one.
If you have any comments or suggestions that might help us better serve our members, please feel free to email us at membersavings@vprewards.co.uk.
Sincerely,
VistaPrint Rewards
Member Savings

manrow

Has anyone tried contacting their local trading standards?

Our consumer legislation is completely useless if it cannot stop this sort of 'con' I believe. Clearly from the length and calendar time of this thread, the perpetrators of this scam will be well aware that we are talking about their tactics, but since any publicity is good publicity they will continue until someone calls halt.

leaston

Thanks very much for this thread! I was looking at VistaPrint recently for some new business cards. I'll steer clear now.

Much appreciated!!!

Leaston