Cheap Parcel Delivery Official Discussion

Kayster

custardy wrote: »

have to agree,otherwise the driver on deliver would have to scan the items to work out what address items are going to

I still have trouble understanding what happened here as well.
Wouldnt you think that the driver with a parcel labelled with a completely different address to the one he is standing at the door of would have some sort of conversation with the person he is delivering to allong the line of "I have a parcel addressed to a completely different address in a different town "

custardy

Kayster wrote: »

I still have trouble understanding what happened here as well.
Wouldnt you think that the driver with a parcel labelled with a completely different address to the one he is standing at the door of would have some sort of conversation with the person he is delivering to allong the line of "I have a parcel addressed to a completely different address in a different town "

is it possible the labels came off and they used the tracking barcode to work out where the packages were going?

Pikeyp

deanos wrote: »

I can understand them not looking at the address as it goes through the system as most of it is automated, but surely the driver looks at the address before he delivered ?

I don't think they do !

I had a City Link delivery returned to sender once because there was one digit wrong in my postcode .. the driver could easily have worked out were I lived but because his 'electronics' would not have matched up properly he had no choice but to 'not deliver'.

That's how I understand things anyway .. can anyone confirm??

deanos

^^ Maybe the driver never got the parcel and it was stopped at the depot and sent back

papito

I understand all the comments, it looks as impossible however it did happen.
Problem is we'll never know exactly how if City Link won't investigate and asks me to contact Parcel Monkey and Parcel Monkey is just ignoring me and won't reply to my emails nor there is a telephone number I can call.
Does anyone has a telephone number for them?
Not even their representative here in MSE has replied to me!!!!:mad:

Strapped

Pikeyp wrote: »

I don't think they do !

I had a City Link delivery returned to sender once because there was one digit wrong in my postcode .. the driver could easily have worked out were I lived but because his 'electronics' would not have matched up properly he had no choice but to 'not deliver'.

That's how I understand things anyway .. can anyone confirm??

I once had a parcel returned because there was an extra line in the address - house name and postcode were correct but the so-and-so's just returned it with "which address?" scrawled across it.

buglawton

Article in FT today - Parcel2Go does 100,000 transacts per [STRIKE]month[/STRIKE] year and £50m turnover. They self-fund insurance claims, apparently.

matchsticks-on-toast

buglawton wrote: »

Article in FT today - Parcel2Go does 100,000 transacts per year and £50m turnover. They self-fund insurance claims, apparently.

Interparcel do about the same, they are both the biggest and turnover the most.

Kayster

buglawton wrote: »

Article in FT today - Parcel2Go does 100,000 transacts per year and £50m turnover. They self-fund insurance claims, apparently.

So their average transaction is £500?
I know they are not the cheapest parcel carrier but those figures sound like a load of rubbish to me.

buglawton

Ahem, Per year.