02 Broadband - Retentions

spud17

Colin_London wrote: »

They are fighting a losing battle as long as they continue to refuse to offer a fibre product.

Recently renewed my BB only, instantly offered renewal of current deal, All Rounder £6.25/mth.

O2 person was pleasant, as usual, I asked if there was any news about FTTC, as I'd heard they had dropped it.

He said that was correct, but he also sort of hinted that there was pressure from within O2 to review the situation.

jem16

Quentin wrote: »

The current retention deal is half price for 12 months (rather than last time's 6 months free followed by 6 months at full price)

I just renewed my Standard legacy package today. Was given the choice of 6 months free, 6 months at £9.50 or 12 months at half price.

Chose the 6 months free option as it would work out slightly cheaper if I renew on completeion of 11 months.

Timmymna

Just looking to get a new deal from o2 and found this:
http://www.o2.co.uk/broadband/xboxoffer

6 months free plus 3 xbox games, good if you play otherwise stick them on ebay and reduce your monthly payments even further

Quentin

Timmymna wrote: »

Just looking to get a new deal from o2 and found this:
http://www.o2.co.uk/broadband/xboxoffer

6 months free plus 3 xbox games, good if you play otherwise stick them on ebay and reduce your monthly payments even further

That isn't a retention offer!

jb66

half price 12months happy days

algloster

I posted a bout a year ago, when I managed to get 6 months free. As my contract was about to expire I decided it was time to renew this morning.

Phoned up did option 1 - 5 - 2 basically told them my contract was about to renew and I wanted to know what offers that they had on prior to looking at the competitions prices and was instantly offer 12 month half price (£6.50 Legacy premium with mobile top up) they did offer me phone rental but I'm on BT LRS so moving would cost more.

Then got onto a discussion regarding how many of the McAfee licences that I used? I don't use any but decided to see where the conversation was going. I was offered the Standard legacy package for £4.75 a month for 12 months, which even though was only an 8mb package would still enable me to get my full sync speed (8-11mb depending on time of day, clouds in the sky etc) as apparently they have changed it to allow higher sync rates. (Which even if it does change I have 14 days to change my mind).

So once again O2 have retained a happy customer who is now paying £57 a year for unlimited, non traffic shaped broadband. So thank you O2 and thank you Margaret in retentions. I know O2 don't offer fibre and this is a deal breaker for some but the only time I hit full speed is on usenet, therefore I can’t justify the cost upgrade.

2fargon

:hello::wave:
I found this........

For 12mths The All Rounder (unlimited) is offered @ £12:50p p.m. with 6mths free (subject to you having an o2 mobile). Take a l@@k here...........

http://www.o2.co.uk/broadband

2far
:grouphug::grouphug:

CashStrappedTeen89

Are O2 any good for Internet?, i have freeview throughout the house as the signal in our area is quite good so don't require TV, not fussed on landline either as we'd never use it apart from the cold callers :-/.

I was looking at a Virgin but i'm tempted with the above offer.

macgyver

Very happy as well. Going to call retentions

My results
http://www.speedtest.net/result/2458825205.png

Edit: Got the offer 12 months at half price £4.75/month

bigbulldog wrote: »

this is how good O2 are.:)




http://www.speedtest.net/result/2348808276.png

andrewmp

12 months half price standard deal. My router is ancient, I wonder if they'll ever offer me a new one! Happy with the 9mb/s speed I get, not really bothered about paying more for fibre.