02 Broadband - Retentions

quietheart

I'm usually hopeless at ringing people but have just called O2, got my broadband cost halfed, a new router and a £30 cheque.
Very happy here, so thanks to the op. :T

Lifes_Grand_Plan

Quentin wrote: »

You can get the retention deal (6 months free + £30 cheque cashback) when you have completed 11 months of your current contract.

Is that on top of the "12 months half price" you get for having been with them for over 2 years" or instead of....

I.e. can you tell me what package you are on and how much a month you will pay once your 6 months free is up?

Quentin

Lifes_Grand_Plan wrote: »

Is that on top of the "12 months half price" you get for having been with them for over 2 years" or instead of....

I.e. can you tell me what package you are on and how much a month you will pay once your 6 months free is up?

It is in exchange for a new 12 month contract to replace the existing one which has a month left to run.

It is the £9.50/month package (£14.50 less £5 o2 phone discount)

Once the 6 months are up it will revert to £9.50.

splattsville

Thanks very much for the tip - I also just called and got my broadband charge halved for a year and a new router. I asked about the £30 and was told no as that's just for people with an O2 mobile, but I'm happy enough without that!

macman

forgotmyname wrote: »

Puzzled now. Legacy packages are truly unlimited downloads? I had a call a few weeks back saying i had exceeded 100GB.
and the monthly limit was 100GB

Now i thought the unlimited was 300GB when i took out the plan several years ago.

I took out my contract in July 2/3 years ago? Am i in a contract until July or can i cancel now?

There is an FUP in place on the legacy tariffs. Though there is little evidence of them invoking it that I've heard of. Maybe that has changed?

my_definition

Looking for a bit of advice were on the old package and were advised last year not to leave because you dont get truly unlimited anymore but im thinking of moving as we have lost our £5 discount now (we left o2 mobile but they gave us the £5 discount for a year) and bt's charging more for line rental.

Thought it might be worth phoning and see what we got offered has anyone tried to add home phone and not hugely objected to being moved to the new package? taking on board we no longer have an o2 mobile. We dont download an awful lot but OH watches american football via the computer and we do occasionally use iplayer.

macman

You don't have to own an O2 mobile, you can register any number you like (friend, family) with their agreement.

my_definition

macman wrote: »

You don't have to own an O2 mobile, you can register any number you like (friend, family) with their agreement.

thanks ill have a think but cant think of anyone on o2 of the top of my head

chanz4

Its worth topping a phone up x £40 in 4 payments for the service and low price.

macman

Exactly. Expenditure is £40pa. Saving is £60pa. You are still £20 ahead.